Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in New Windsor, NY. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 14 Liner Road for the ultimate SONIC experience!
Location
Hours
Reviews
3.6
976 reviews
5 stars
361
4 stars
226
3 stars
157
2 stars
72
1 star
160
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing poor attitudes and long wait times.
Food Quality
The quality of food was inconsistent, with reports of cold, burnt, or poorly prepared items, leading to customer dissatisfaction.
Service Speed
Many customers noted long wait times for orders, often exceeding acceptable limits for fast food.
Positive Experiences
Despite the negative feedback, some customers enjoyed specific menu items and had positive experiences, particularly with slushes and certain burgers.
- LLLexi4 days ago5.0Sonic has the BEST milkshakes around. My only complaint is that they use real icecream but use cool whip for the "whipped cream".
- KPKayla PestreichDec 22, 20251.0We pulled up to the carhop order window and started to place an order, being we had multiple parties we decided to cancel the order, step outside and order at the patio to make it easier on the staff and split checks. After ordering, we asked if we could go sit in the vehicle, since it was 20 degrees with wind blowing; it felt like 7 degrees. Harley, refused to serve us if we went to our vehicle, and pulled it to the closest carhop … She said “you ordered on the patio, you need to stay on the patio.” 4 out of 6 of us went to the vehicle to warm up, the 2 stayed on the patio. Harley refused to walk to the table we were at, which was on the far side from the kitchen door. I eventually broke the bickering as she continued to refuse to bring our food over on the patio table and brought the money to her. We had to watch her and the staff make the remaining food through the window. When we asked for sauces that were forgotten in our bags, Harley took her sweet time as we froze outside to get our condiments. We should have left and not taken our food. After paying her for 3 orders, we ate in our vehicle. We put our trash on the table as there was no easily assessable trash can. As we were leaving, Harley came outside and gave us the middle fingers. Highly unprofessional. Some food was not good. Harley was terrible and rude.
- SSStimmatixDec 22, 20255.0Cam is such a wonderful and pleasant person to be around, you can really tell he loves his job. Always comes out with a smile and makes great conversation. I hope sonic decides to keep him for long, will be back. Have a happy holidays.
- ABAiriana BrownDec 19, 20251.0I’m upset I ordered the new toffee bites at the window, the girl was rushing with my order I ate one of the toffee bites and noticed they were half done I was chewing nothing but dough. And I’m upset because I seen it viral all over TikTok and wanted to try them so bad. Just for them to be half way cooked I pressed down in the middle of my bite and it left dents. I just tried calling for a manager and no one is picking up the phone. Bad service DO NOT EAT HERE DO NOT !! It’s nothing but young girls playing around with peoples food they don’t care they just want the money.
- NLNelson andres Sanabria lopezNov 10, 20255.0La verdad nunca e comido la comida este local pero se ven muy buenas cosas en el menú hire algún día a probar el menú