Location.com logo
Brand Certified

Sonic Drive-In

3.6
(977 reviews)

Business Details

14 Liner Road, New Windsor, NY
12550, United States
(845) 567-4242

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in New Windsor, NY. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 14 Liner Road for the ultimate SONIC experience!

Location

Sonic Drive-In
14 Liner Road, New Windsor, NY
12550, United States

Hours

Reviews

3.6
977 reviews
5 stars
363
4 stars
226
3 stars
157
2 stars
72
1 star
159

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with many items being cold, overcooked, or poorly prepared.

Service Issues

Numerous reviews highlighted rude and unprofessional staff, with complaints about long wait times and poor customer service.

Positive Experiences

Some customers enjoyed their food and praised specific items like milkshakes and burgers, indicating that when the service and food are good, the experience is enjoyable.

Atmosphere

The drive-in experience was appreciated by some, but overall customer service and staff attitude detracted from the atmosphere.
  • DS
    Donald Shickle
    Feb 1, 2026
    5.0
    It was good this time but they are hit or miss as far as their food freshness, etc. I've had chicken sandwiches that were so hard around the edges that only a silver dollar sized portion in the middle was edible. And then I've had mozzarella sticks that seemed like they were just thawed out and served with cold marinara. It's really disappointing because when it is good, it's on point, so then I order it again only to be disappointed again. If they would stay consistent with the excellence that I know they can, I would have given them 5 stars for food. Their service is always great and the atmosphere is Sonic... Drive through or park.... it clean at least.
  • LL
    Lexi
    Jan 8, 2026
    5.0
    Sonic has the BEST milkshakes around. My only complaint is that they use real icecream but use cool whip for the "whipped cream".
  • KP
    Kayla Pestreich
    Dec 22, 2025
    1.0
    We pulled up to the carhop order window and started to place an order, being we had multiple parties we decided to cancel the order, step outside and order at the patio to make it easier on the staff and split checks. After ordering, we asked if we could go sit in the vehicle, since it was 20 degrees with wind blowing; it felt like 7 degrees. Harley, refused to serve us if we went to our vehicle, and pulled it to the closest carhop … She said “you ordered on the patio, you need to stay on the patio.” 4 out of 6 of us went to the vehicle to warm up, the 2 stayed on the patio. Harley refused to walk to the table we were at, which was on the far side from the kitchen door. I eventually broke the bickering as she continued to refuse to bring our food over on the patio table and brought the money to her. We had to watch her and the staff make the remaining food through the window. When we asked for sauces that were forgotten in our bags, Harley took her sweet time as we froze outside to get our condiments. We should have left and not taken our food. After paying her for 3 orders, we ate in our vehicle. We put our trash on the table as there was no easily assessable trash can. As we were leaving, Harley came outside and gave us the middle fingers. Highly unprofessional. Some food was not good. Harley was terrible and rude.
  • SS
    Stimmatix
    Dec 22, 2025
    5.0
    Cam is such a wonderful and pleasant person to be around, you can really tell he loves his job. Always comes out with a smile and makes great conversation. I hope sonic decides to keep him for long, will be back. Have a happy holidays.
  • AB
    Airiana Brown
    Dec 19, 2025
    1.0
    I’m upset I ordered the new toffee bites at the window, the girl was rushing with my order I ate one of the toffee bites and noticed they were half done I was chewing nothing but dough. And I’m upset because I seen it viral all over TikTok and wanted to try them so bad. Just for them to be half way cooked I pressed down in the middle of my bite and it left dents. I just tried calling for a manager and no one is picking up the phone. Bad service DO NOT EAT HERE DO NOT !! It’s nothing but young girls playing around with peoples food they don’t care they just want the money.

Brand Certified Facts from Sonic Drive-In

This information is certified by Sonic Drive-In and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others