McDonald's

3.9
938 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2639 Route 32, New Windsor, NY
12553, United States

Hours

Reviews

3.9
938 reviews
5 stars
440
4 stars
209
3 stars
141
2 stars
37
1 star
111

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially in the drive-thru, with long wait times and orders often requiring customers to pull over.

Order Accuracy

There were numerous complaints about incorrect orders, with many customers receiving the wrong items or missing components.

Staff Attitude

While some reviews praised friendly and helpful staff, others highlighted unprofessional behavior and poor customer service experiences.

Cleanliness

The cleanliness of the location received mixed feedback, with some customers noting it was clean while others described it as dirty.

Food Quality

Food quality was inconsistent, with some customers enjoying fresh and hot meals, while others reported issues with old or poorly prepared food.
  • MV
    Mike Villanueva
    Oct 31, 2025
    1.0
    They cant seem to prepare drinks like iced mocha right 😩
  • CM
    C miro
    Oct 21, 2025
    4.0
    You get what you paid for
  • JG
    Jason Greene
    Oct 12, 2025
    1.0
    2 drive thru's open, they keep responding to the cars on one side and leave me sitting there waiting to order on the other side. And I was there before some of the cars on the other side pulled up.
  • AB
    Autumn Babcock
    Oct 10, 2025
    1.0
    Slower than snails. It takes at least 15 minutes to even get cups to get drinks and if you use the drive thru you are always told its not ready and have to move over to a spot. Mcdonald's is not worth it anymore. It's faster and cheaper to go to a real restaurant and get real food.
  • P5
    Paw Photos 5
    Oct 8, 2025
    5.0
    The food is good, and the people are great. It's my favorite local McDonalds. Been there since I was 3.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in New Windsor, NY?

McDonald's in New Windsor, NY is open 24 hours every day of the week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery, including same day and no-contact delivery options.