Dunkin'

3.3
410 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New Windsor, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1053 Little Britain Rd, New Windsor, NY
12553, United States

Hours

Reviews

3.3
410 reviews
5 stars
154
4 stars
66
3 stars
52
2 stars
26
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of friendly and rude staff, with several customers reporting poor service and negative interactions.

Order Accuracy

Many reviews highlight frequent mistakes with orders, including missing items and incorrect drinks.

Speed of Service

Customers report inconsistent service speed, with some experiencing long waits, especially during busy hours.

Cleanliness

Some customers noted that the location is clean and well-maintained, while others reported issues with food quality and cleanliness.

Product Availability

Several reviews mention that the store often runs out of popular items, leading to customer dissatisfaction.
  • CM
    Crest Moon
    Nov 6, 2025
    5.0
    Nice staff, friendly, and fast.
  • LM
    Lauren Minnici
    Oct 2, 2025
    1.0
    This is probably the worst Dunkin I’ve ever been to. Being pulled forward for a latte?? I finally learned my lesson. I’ve been told to pull forward for food every single time. This is the first that I’ve been told to pull forward for a simple caramel latte. This is not the place to go to if you’re in a hurry. I regret coming here every time I try to give this location a chance. I simply cannot waste my time with this Dunkin anymore. Lesson learned. It’s been 8 minutes according to my receipt and I’m still waiting in my car for this latte. I had to go inside to to find out that my drink still hadn’t even been made. Never coming here again.
  • DS
    Dan Smith
    Sep 22, 2025
    5.0
    Very friendly staff at the drive-thru. Consistently a nice place to go.
  • CC
    Carls
    Sep 15, 2025
    5.0
    As far as customer service goes these employees go above & beyond. Products are stocked and ready to serve. Bathrooms & dinning areas are presentable & clean.
  • JM
    Joseph McLeer
    Sep 7, 2025
    1.0
    Go at 1 PM and they are out of most donuts and still have at least 4 to 5 hours left in the day, how do you not order enough donuts to get a store through most of the day

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in New Windsor, NY?

Dunkin' in New Windsor, NY, is open daily from 4:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.