Service Speed
Customers consistently reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 30 minutes.
Food Quality
The quality of food was frequently criticized, with reports of cold, poorly prepared items and incorrect orders.
Staff Attitude
While some staff were noted as friendly and helpful, there were numerous complaints about rude behavior and unprofessionalism from management.
Cleanliness
The restaurant's cleanliness was a concern, with reports of dirty dining areas and unsanitary conditions.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and overall poor order fulfillment.