Stop & Shop

4.3
1121 reviews

About

Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
2425 Palmer Avenue, New Rochelle, NY
10801, United States

Hours

Reviews

4.3
1,121 reviews
5 stars
618
4 stars
314
3 stars
103
2 stars
29
1 star
57

What are people saying?

AI-generated from recent customer reviews

Pricing

Customers expressed mixed feelings about pricing, with some finding it affordable while others felt it was too expensive.

Customer Service

Feedback on customer service was varied; some praised friendly staff, while others reported negative experiences, particularly in the deli and checkout areas.

Store Cleanliness

The store was generally noted for being clean and well-stocked, although some reviews mentioned issues with restroom cleanliness.

Deli Experience

The deli received significant criticism for poor service and employee behavior, with multiple customers reporting negative interactions.

Product Quality

There were complaints about the quality of certain products, particularly meat, with reports of spoiled items and poor handling.
  • XC
    XZZY'S CXRPSE
    Dec 6, 2025
    3.0
    I mean it's i'ght.... Just too expensive 🫰🏽 lower y'all prices
  • LS
    Lisa Solinga
    Dec 5, 2025
    5.0
    Wide variety of fruits and vegetables. Great selection of products. Too bad there is no pharmacy.
  • LS
    Logan Smith
    Dec 2, 2025
    1.0
    I visited your store today at 2425 Palmer Ave, New Rochelle, NY. While I was checking out, I overheard an employee named Robert, who handles carts, speaking with a self-checkout attendant. He said that this generation of kids is doomed, that they don’t know anything, and that most of them are going to be gay. He went on to call gay people “the worst kind of people” and said the country would be in trouble if gay people were leading. His comments made me very uncomfortable and do not reflect the values I expect from Stop & Shop. I asked to speak with the store manager, but they were not available. I spoke with someone in customer service and the assistant store manager. Please let me know whether Stop & Shop permits this type of behavior, as it will affect my decision to continue shopping at this location.
  • MO
    Maria Orozco
    Nov 30, 2025
    5.0
    Overall prices are good & afordable ... Cashiers are polite & courtious... You can even get a fast bite with hot or cold foods & they even have an inside Starbucks... Totally recommend it!
  • RK
    Reilly Kimmerling
    Nov 23, 2025
    5.0
    I wanted a cake with “fancy” piping like the current trend. I was a little worried but they TOTALLY DELIVERED. And so cheap. Shout out to the bakery.

Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop in New Rochelle?

Stop & Shop is open from 7:00 AM to 11:00 PM Monday through Saturday, and from 7:00 AM to 10:00 PM on Sundays.

Where is Stop & Shop located in New Rochelle?

Stop & Shop is located at 2425 Palmer Avenue, New Rochelle, NY 10801.