A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Customers expressed mixed feelings about pricing, with some finding it affordable while others felt it was too expensive.
Customer Service
Feedback on customer service was varied; some praised friendly staff, while others reported negative experiences, particularly in the deli and checkout areas.
Store Cleanliness
The store was generally noted for being clean and well-stocked, although some reviews mentioned issues with restroom cleanliness.
Deli Experience
The deli received significant criticism for poor service and employee behavior, with multiple customers reporting negative interactions.
Product Quality
There were complaints about the quality of certain products, particularly meat, with reports of spoiled items and poor handling.
XC
XZZY'S CXRPSE
Dec 6, 2025
3.0
I mean it's i'ght.... Just too expensive 🫰🏽 lower y'all prices
LS
Lisa Solinga
Dec 5, 2025
5.0
Wide variety of fruits and vegetables. Great selection of products. Too bad there is no pharmacy.
LS
Logan Smith
Dec 2, 2025
1.0
I visited your store today at 2425 Palmer Ave, New Rochelle, NY. While I was checking out, I overheard an employee named Robert, who handles carts, speaking with a self-checkout attendant. He said that this generation of kids is doomed, that they don’t know anything, and that most of them are going to be gay. He went on to call gay people “the worst kind of people” and said the country would be in trouble if gay people were leading. His comments made me very uncomfortable and do not reflect the values I expect from Stop & Shop.
I asked to speak with the store manager, but they were not available. I spoke with someone in customer service and the assistant store manager. Please let me know whether Stop & Shop permits this type of behavior, as it will affect my decision to continue shopping at this location.
MO
Maria Orozco
Nov 30, 2025
5.0
Overall prices are good & afordable ... Cashiers are polite & courtious... You can even get a fast bite with hot or cold foods & they even have an inside Starbucks... Totally recommend it!
RK
Reilly Kimmerling
Nov 23, 2025
5.0
I wanted a cake with “fancy” piping like the current trend. I was a little worried but they TOTALLY DELIVERED. And so cheap. Shout out to the bakery.
What are the operating hours of Stop & Shop in New Rochelle?
Stop & Shop is open from 7:00 AM to 11:00 PM Monday through Saturday, and from 7:00 AM to 10:00 PM on Sundays.
Where is Stop & Shop located in New Rochelle?
Stop & Shop is located at 2425 Palmer Avenue, New Rochelle, NY 10801.
Does Stop & Shop offer delivery services?
Yes, Stop & Shop offers delivery services for customer convenience.
Can I shop online for pickup or delivery at Stop & Shop?
Yes, customers can choose to shop online for delivery or curbside pickup at Stop & Shop.
How can I benefit from Stop & Shop's loyalty program?
The GO Rewards loyalty program offers personalized offers and allows customers to earn points redeemable for gas or groceries.
What community initiatives does Stop & Shop support?
Stop & Shop is committed to fighting hunger through programs like the School Food Pantry to ensure no student goes to school hungry.
Does Stop & Shop offer any financial or payment services?
Yes, Stop & Shop provides services including People's United Bank, Western Union money transfer, ATM, Coinstar, and more.
Are there nearby places where I can get a coffee before or after shopping at Stop & Shop?
Yes, nearby coffee options include Starbucks and Amirecan Middle Eastern CAFE, perfect for a quick coffee before or after your grocery trip.
Where can I exchange propane near Stop & Shop?
Blue Rhino Propane Exchange is located nearby for your propane exchange needs.
What other amenities can I find close to Stop & Shop in New Rochelle?
Nearby amenities include beauty salons like GLOSSLAB and European Wax Center, financial services, hardware stores like Sherwin-Williams Paint Store, and entertainment options like Redbox kiosks.