A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Mixed feedback on customer service; some employees are praised for being friendly and helpful, while others are reported as rude or unprofessional.
Store Cleanliness
Generally, the store is noted for being clean and well-stocked, although some customers mentioned issues with dirty restrooms.
Deli Experience
The deli service received significant criticism for poor customer interactions and service quality.
Pricing
Customers appreciate the affordability and good sales, but some feel prices are still too high.
Product Availability
The store is recognized for having a wide variety of products, though some customers experienced issues with stock and availability.
LC
Liz Colombette
Feb 20, 2026
2.0
Nice, clean, store and well-priced items but the evening manager is horrid. He’s always so sullen looking. It’s been always very unpleasant experience when he’s around especially to a nice loyal customer like myself. I don’t think I will go back to shop at this location as long as they have thistype of people working there. Overall bad energy. I gave 2 stars because of that rude manager. I would give 0 star if it was just for him. Managers really should be friendly, accommodating, and HELPFUL especially to customers.
EP
Elvi Pinto
Feb 15, 2026
5.0
Excelente
RM
Raj Mathews
Feb 14, 2026
5.0
Best place to shop
BG
Bam Gwuapo
Jan 12, 2026
1.0
Employees was rude and half the cashier act like I’m forcing them to do their job overall wouldn’t shop here
LS
Logan Smith
Dec 2, 2025
1.0
I visited your store today at 2425 Palmer Ave, New Rochelle, NY. While I was checking out, I overheard an employee named Robert, who handles carts, speaking with a self-checkout attendant. He said that this generation of kids is doomed, that they don’t know anything, and that most of them are going to be gay. He went on to call gay people “the worst kind of people” and said the country would be in trouble if gay people were leading. His comments made me very uncomfortable and do not reflect the values I expect from Stop & Shop.
I asked to speak with the store manager, but they were not available. I spoke with someone in customer service and the assistant store manager. Please let me know whether Stop & Shop permits this type of behavior, as it will affect my decision to continue shopping at this location.
What are the operating hours of Stop & Shop in New Rochelle?
Stop & Shop is open from 7:00 AM to 11:00 PM Monday through Saturday, and from 7:00 AM to 10:00 PM on Sundays.
Where is Stop & Shop located in New Rochelle?
Stop & Shop is located at 2425 Palmer Avenue, New Rochelle, NY 10801.
Does Stop & Shop offer delivery services?
Yes, Stop & Shop offers delivery services for customer convenience.
Can I shop online for pickup or delivery at Stop & Shop?
Yes, customers can choose to shop online for delivery or curbside pickup at Stop & Shop.
How can I benefit from Stop & Shop's loyalty program?
The GO Rewards loyalty program offers personalized offers and allows customers to earn points redeemable for gas or groceries.
What community initiatives does Stop & Shop support?
Stop & Shop is committed to fighting hunger through programs like the School Food Pantry to ensure no student goes to school hungry.
Does Stop & Shop offer any financial or payment services?
Yes, Stop & Shop provides services including People's United Bank, Western Union money transfer, ATM, Coinstar, and more.
Are there nearby places where I can get a coffee before or after shopping at Stop & Shop?
Yes, nearby coffee options include Starbucks and Amirecan Middle Eastern CAFE, perfect for a quick coffee before or after your grocery trip.
Where can I exchange propane near Stop & Shop?
Blue Rhino Propane Exchange is located nearby for your propane exchange needs.
What other amenities can I find close to Stop & Shop in New Rochelle?
Nearby amenities include beauty salons like GLOSSLAB and European Wax Center, financial services, hardware stores like Sherwin-Williams Paint Store, and entertainment options like Redbox kiosks.
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Certified March 01, 2026Yext Knowledge Graph
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