Shore Road Diner

4.3
283 reviews

About

Diner

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Shore Road Diner
370 Pelham Rd, New Rochelle, NY
10805, United States

Hours

Reviews

4.3
283 reviews
5 stars
185
4 stars
49
3 stars
14
2 stars
12
1 star
23

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the food as delicious and consistently good, with specific mentions of breakfast items and smoothies.

Service Issues

Several reviews highlighted poor customer service experiences, particularly with the owner and management, including rudeness and lack of accountability.

Cleanliness Concerns

Some customers reported cleanliness issues in the kitchen and dining areas, affecting their overall experience.

Delivery Experience

While many appreciated the fast delivery service, there were complaints about incomplete orders and issues with food preparation.
  • NM
    Nicolette Mejia
    3 days ago
    5.0
    My favorite place to order on my days off of work. Always delicious and delivered with care, ordering off their app is super convenient and easy. They never disappoint:)
  • GS
    Gay Smith
    Dec 25, 2025
    2.0
    Along with Valerie Price, who complained about her Greek omelette I was there and as she told you, they gave her feta powder, not feta cheese. The manager Was Spanish and he told us he doesn’t do refunds he doesn’t take food back, but he could try to fix it. He never put any meat in the omelette. You barely could see the tomatoes. I was so embarrassed because I had heard this was a good diner. Any Diner That does not accept responsibility for force advertisement should reimburse you or give you something better that never happened. I saw the owner replied to my friend Valerie, and sir. We don’t have to make this stuff up. I was so upset for my friend that I checked online to see if there was a such thing as powder feta and there is and he came to the table the manager and said we don’t use feta cheese. I heard them and I was there. You need to handle your restaurant and not make excuses when clients complain. I don’t go to restaurants for the fun of it and spend my hard money and then I’m unhappy so you need to handle that situation because that’s what your manager is allowing staff to do because even the waiter said it was nothing he could do. He has to talk to the manager.
  • AA
    AdultsNDiaries
    Dec 21, 2025
    5.0
    Shore Rd diner is always clean, professional and friendly staff. The food is always amazing if you are dining in or ordering for delivery.
  • LZ
    Liza Z
    Dec 20, 2025
    5.0
    Food is always good and service is impeccable. When I order delivery is always fast and correct. Owner/ manager is an amazing man , pays attention to detail. Thank you for always being my breakfast go to and provide excellent service
  • VP
    Valerie Price
    Dec 7, 2025
    1.0
    I ordered a Greek omelette. I was expecting feta cheese tomato and tzaki sauce what I got was feta powder and no tomatoes. Who the heck ever heard of feta powder for a omelette? Then to top it was the day before my birthday and the manager said he couldn't replace it. I felt sorry for the waiter he was apologizing and genuinely sorry about my order. What kind of bull is that? That this supposedly restaurant can't replace the order? Trust and believe I will not be returning and neither will my friends.😫

Frequently Asked Questions About Shore Road Diner

What are the Shore Road Diner's regular operating hours?

The Shore Road Diner is open Monday to Friday from 7:00 AM to 8:00 PM, and on Saturday and Sunday from 7:00 AM to 3:00 PM.

Does Shore Road Diner offer delivery service?

Yes, Shore Road Diner offers delivery service every day during its delivery hours.