McDonald's

3.9
1231 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
720 North Ave, New Rochelle, NY
10801, United States

Hours

Reviews

3.9
1,231 reviews
5 stars
557
4 stars
270
3 stars
203
2 stars
68
1 star
133

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, rude staff, and issues with order accuracy.

Parking Concerns

Many reviews highlighted problems with parking, specifically the aggressive towing practices by a nearby company, causing distress for customers.

Cleanliness

While some customers noted the restaurant was clean, others reported unsanitary conditions, particularly in restrooms and food preparation areas.

Food Quality

Several customers expressed dissatisfaction with the quality of food, mentioning cold or stale items, particularly fries.

Staff Communication

There were complaints about language barriers and staff not being able to communicate effectively with customers, leading to frustration.
  • WM
    Willie Murray
    1 day ago
    3.0
    Was waiting at curbside for delivery but the app keep saying they're preparing the food. After about 5 minutes I went in and when I asked about my order the worker pointed to a bag sitting on the counter. When I got it to my car my fries were cold and salty when customized my fries with no salt.
  • RM
    Ray McCarthy
    4 days ago
    3.0
    This experience might have been an outlier, normally service is excellent, today not at all. The fries were ready but the coffee was not, the cups were not in the right silos, so completing tur order took too long
  • AK
    Armond B Kennett
    Nov 17, 2025
    3.0
    Prices are getting higher and higher
  • HA
    Hasan Alhajali
    Nov 7, 2025
    5.0
    Expect extensive waiting time on dinner time. Took them 42 minutes to make my food ready.
  • LC
    leslie cortez
    Nov 3, 2025
    3.0
    Not an issue with the mcds itself my problem is with them allowing a so called towing company harrass its customers by giving them boots and intimidating people forcing them to pay. If you go to this location BE CAREFUL AVALON TOWING they will boot you harrass you and yell at you

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in New Rochelle?

McDonald's in New Rochelle is open 24/7 every day of the week, from 00:00 to 23:59.

Does this McDonald's location offer delivery and what are the delivery hours?

Yes, McDonald's offers delivery with open delivery hours 24/7 every day.