Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including long wait times, rude staff, and issues with order accuracy.
Parking Concerns
Many reviews highlighted problems with parking, specifically the aggressive towing practices by a nearby company, causing distress for customers.
Cleanliness
While some customers noted the restaurant was clean, others reported unsanitary conditions, particularly in restrooms and food preparation areas.
Food Quality
Several customers expressed dissatisfaction with the quality of food, mentioning cold or stale items, particularly fries.
Staff Communication
There were complaints about language barriers and staff not being able to communicate effectively with customers, leading to frustration.
WM
Willie Murray
1 day ago
3.0
Was waiting at curbside for delivery but the app keep saying they're preparing the food. After about 5 minutes I went in and when I asked about my order the worker pointed to a bag sitting on the counter. When I got it to my car my fries were cold and salty when customized my fries with no salt.
RM
Ray McCarthy
4 days ago
3.0
This experience might have been an outlier, normally service is excellent, today not at all. The fries were ready but the coffee was not, the cups were not in the right silos, so completing tur order took too long
AK
Armond B Kennett
Nov 17, 2025
3.0
Prices are getting higher and higher
HA
Hasan Alhajali
Nov 7, 2025
5.0
Expect extensive waiting time on dinner time.
Took them 42 minutes to make my food ready.
LC
leslie cortez
Nov 3, 2025
3.0
Not an issue with the mcds itself my problem is with them allowing a so called towing company harrass its customers by giving them boots and intimidating people forcing them to pay. If you go to this location BE CAREFUL AVALON TOWING they will boot you harrass you and yell at you
What are the operating hours of McDonald's in New Rochelle?
McDonald's in New Rochelle is open 24/7 every day of the week, from 00:00 to 23:59.
Does this McDonald's location offer delivery and what are the delivery hours?
Yes, McDonald's offers delivery with open delivery hours 24/7 every day.
Is the drive-through service available all day at this McDonald's?
Yes, the drive-through at McDonald's New Rochelle operates 24 hours every day of the week.
What payment options are accepted at McDonald's New Rochelle?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order from McDonald's New Rochelle using a mobile app?
Yes, you can order using the McDonald's App available on both Apple and Android devices.
Does McDonald's New Rochelle have seating and wheelchair accessible facilities?
Yes, the location has seating as well as wheelchair accessible entrances, seating, and restrooms.
What kind of menu options does McDonald's offer at this location?
McDonald's serves breakfast, lunch, dinner, dessert, coffee, and has a children's menu.
What services are available at McDonald's New Rochelle?
Services include Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can nearby locations help me plan my visit to McDonald's?
You can visit nearby places like Gaelle's French Pastries for desserts or Starbucks for coffee before or after your meal at McDonald's.
Are there fitness centers near McDonald's where I can work out?
Yes, nearby fitness options include Natural Body New Rochelle and Fighterella New Rochelle gyms as well as Jungle Gym Martial Arts for sports and boxing classes.
Can I grab a drink or enjoy a bar near McDonald's after my visit?
Yes, Beechmont Tavern and The Beechmont Tavern are nearby American restaurants and bars where you can enjoy drinks and food.