McDonald's

3.8
1234 reviews
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Business Details

720 North Ave, New Rochelle, NY
10801, United States
(914) 636-9223
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
720 North Ave, New Rochelle, NY
10801, United States

Hours

Reviews

3.8
1,234 reviews
5 stars
556
4 stars
271
3 stars
204
2 stars
68
1 star
135

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unhelpful.

Food Quality

Many customers reported issues with food quality, including cold fries, incorrect orders, and unsatisfactory meal preparation.

Cleanliness

Several reviews mentioned cleanliness issues, particularly with restrooms and food preparation areas.

Parking Issues

Customers expressed frustration with parking, particularly regarding aggressive towing practices in the lot.

Long Wait Times

Multiple reviews noted extensive wait times for food, especially during busy hours.
  • NG
    Norman Garcia
    Dec 28, 2025
    1.0
    The Store manager should remind the shift managers what Mc Donald policy really is ... The night managers are not professionals they always have actituds with customers they are very disrespectful . They forget the MC Donald exists cause of customers We go to spend our money to be respect it and be serve with dignity not with a bad actittide . Please STORE MANAGer remind your nite time shift managers to treat every customer with RESPECT This shift night manager actittude DOES NOT reprsent MC DONALD at all . I have come many time at night specially late at midnight and this little managers think that they owned the Store .
  • WM
    Willie Murray
    Nov 23, 2025
    3.0
    Was waiting at curbside for delivery but the app keep saying they're preparing the food. After about 5 minutes I went in and when I asked about my order the worker pointed to a bag sitting on the counter. When I got it to my car my fries were cold and salty when customized my fries with no salt.
  • RM
    Ray McCarthy
    Nov 20, 2025
    3.0
    This experience might have been an outlier, normally service is excellent, today not at all. The fries were ready but the coffee was not, the cups were not in the right silos, so completing tur order took too long
  • AK
    Armond B Kennett
    Nov 17, 2025
    3.0
    Prices are getting higher and higher
  • LC
    leslie cortez
    Nov 3, 2025
    3.0
    Not an issue with the mcds itself my problem is with them allowing a so called towing company harrass its customers by giving them boots and intimidating people forcing them to pay. If you go to this location BE CAREFUL AVALON TOWING they will boot you harrass you and yell at you
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in New Rochelle?

McDonald's in New Rochelle is open 24/7 every day of the week, from 00:00 to 23:59.

Does this McDonald's location offer delivery and what are the delivery hours?

Yes, McDonald's offers delivery with open delivery hours 24/7 every day.