Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, long wait times, and issues with order accuracy.
Food Quality
Many reviews mentioned cold or stale food, particularly fries, and inconsistent quality.
Cleanliness Concerns
Several customers noted cleanliness issues, particularly with restrooms and food preparation areas.
Parking Problems
Numerous complaints about aggressive towing practices in the parking lot, leading to customer frustration.
Pricing Complaints
Customers expressed dissatisfaction with rising prices and charges for items that were previously complimentary.
JK
James Korea
3 days ago
2.0
I found hair in my Big Mac and I couldn’t tell from where it was and I was hesitant to eat it but I respect the staff they were nice . When I went to use the bathroom there was poop on the toilet seat which grossed me out!!
WS
Walt Snider
Jan 14, 2026
3.0
It's good for a McDonald's, but $10 for a breakfast sandwich combo is a bit much.
NG
Norman Garcia
Dec 28, 2025
1.0
The Store manager should remind the shift managers what Mc Donald policy really is ... The night managers are not professionals they always have actituds with customers they are very disrespectful . They forget the MC Donald exists cause of customers We go to spend our money to be respect it and be serve with dignity not with a bad actittide . Please STORE MANAGer remind your nite time shift managers to treat every customer with RESPECT This shift night manager actittude DOES NOT reprsent MC DONALD at all . I have come many time at night specially late at midnight and this little managers think that they owned the Store .
WM
Willie Murray
Nov 23, 2025
3.0
Was waiting at curbside for delivery but the app keep saying they're preparing the food. After about 5 minutes I went in and when I asked about my order the worker pointed to a bag sitting on the counter. When I got it to my car my fries were cold and salty when customized my fries with no salt.
RM
Ray McCarthy
Nov 20, 2025
3.0
This experience might have been an outlier, normally service is excellent, today not at all. The fries were ready but the coffee was not, the cups were not in the right silos, so completing tur order took too long
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