Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,696 reviews
5 stars
652
4 stars
399
3 stars
258
2 stars
123
1 star
264
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Many reviews mentioned cold or improperly prepared food, with some customers expressing disappointment in the freshness and taste.
Cleanliness
The location received mixed feedback on cleanliness, with some praising the renovations while others noted unsanitary conditions.
Customer Experience
Several customers highlighted issues with order accuracy and staff attitudes, leading to a negative dining experience.
Positive Staff Interactions
Despite the negative feedback, some customers appreciated friendly cashiers and helpful staff during their visits.
- BBbronxkies6 days ago5.0This is a pretty nice McDonald’s and it has a play place! The service was friendly and quick in the drive thru. Inside was bustling with people.
- SSSarayNov 11, 20251.0Pues la la verdad muy bien todo solo me quejo creo que es la encargada que está de este turno poco profesional la verdad siendo la 1,24 del día de hoy de verda deberían revisar el comportamiento de los empleados
- MPMadhu PanickerNov 10, 20251.0Not the first time this has happened; but where is the toy that was supposed to come with the Happy Meal. I mean it says it on the receipt. It is either no sauce(s) or something else.
- HHHeleOct 31, 20252.0Terrible service, why have the option to have food brought to you if they don't? Me and my girlfriend were sitting at the table with the number tent for over 20 minutes.. Thinking that they would bring it to us like idiots and they didn't call our order number nor did the kiosk give a receipt. Now the food is cold and they won't even remake it and blaming us for their lack of service, I got a bad knee so I can't be standing on no line for a long time so it's not disabled friendly.
- HAHasan AlhajaliOct 27, 20251.0I can see that this is a busy store and the employees are working hard, but solve UberEats pickups issue please. 3 orders ready for pickup and the employees are not even looking at me.
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location in New Rochelle?
This McDonald's is open 24 hours a day, 7 days a week, including all holidays.
Does this McDonald's offer delivery services?
Yes, the location offers delivery, same-day delivery, and no-contact delivery services.
Is there a drive-thru available at this McDonald's?
Yes, the McDonald's in New Rochelle has a drive-thru that operates 24/7 every day of the week.
How can I order McDonald's using their mobile app?
You can order via the McDonald's App available on the Apple App Store and Google Play Store, or through their online ordering website at https://mcdonalds.order.online/business/-5579.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What type of food and services does this McDonald's offer?
They serve a variety of menu options including breakfast, burgers, sandwiches, coffee, ice cream, and frozen desserts. Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Are there any nearby places to visit before or after dining at McDonald's on Main Street?
Yes, nearby points of interest include Faneuil Park, a nice spot for outdoor activities, and Tailgate Sport Bar & Restaurant if you're looking for a different dining experience.
Is there a coffee shop near this McDonald's for additional beverage options?
Yes, Pop's Espresso Bar is located nearby, offering a cafe atmosphere and additional coffee choices.
Are there any automotive services close to this McDonald's for convenience?
Nearby automotive services include New Rochelle Chevrolet and Mtech Motorsports, useful if you need vehicle assistance before or after your visit.
How can customers benefit from the MyMcDonald's Rewards program?
Customers can earn points for free food by joining the MyMcDonald's Rewards program. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.