Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Food Temperature
Many reviews mentioned that food was often served cold or not fresh.
Cleanliness
While some customers noted cleanliness, others reported dirty tables and unsanitary conditions.
Staff Attitude
Several reviews highlighted unprofessional behavior from staff, particularly during busy hours.
Efficiency
Despite some positive comments about fast service, many customers experienced delays and inefficiencies, especially in the drive-thru.
CP
Cheito Pagan
Jan 4, 2026
3.0
They have an unethical practice of "bumping tickets" as soon as the order comes in as to appear as if the where able to "push out the order". Trying to beat service time. It's for the GM bonus. I realized this a few times. One time I waited 18-29 for apple pies. Y cause they bumped the ticket and forgot. Smh. If u see this make a review & email Corp. If not u will keep waiting longer than usual.
LR
Lars Rivera
Dec 23, 2025
3.0
Although I may go here often its a place i kill time in between appts without having to go out if my way..other than that ..its often overcrowded and understaffed....between kids afterschool and delivery bikes taking up parking and delivery guys inside with big backpacks.. i can get frustrated waiting 10 or more min just to order at the counter.
HV
H V
Dec 15, 2025
5.0
Fast service even when a lot of cars were waiting in line
CM
Cliff McCartney
Dec 13, 2025
5.0
Not a lot of problems from my point of view. It can get really packed at times. Depends on the time and day.
JL
Jacqueline Lisella
Dec 3, 2025
4.0
Went here for the 1st time at this location on Wednesday November 26th 2025 with my parents. We were here because we needed a quick breakfast before our busy day visiting in NY. This was about 5 minutes away from the hotel we were staying at- Hotel Noma. Now one should know what Mcdonalds serves- anything from hamburgers to chicken sandwiches and nuggets, and they also serve breakfast like mcgriddles, and various wraps and sandwiches. This location is open 24 hours.
This location has ample parking, and we were able to find a spot right away. Walked in. Cashier was friendly and helpful. Only thing is that he did suggest to us to use the computer mobile screens for ordering since they have pictures, and we were unsure of what we wanted. Me- i'm fine with that-- but my dad can struggle with those machines sometimes. But, we were able to figure out what to order based upon the photos.The cashier also spent time and helped us with the machine if we had any problems. Which was useful. I got a medium coffee with McGriddles (which are pancakes!) My mom and Dad got a combo with a sandwich and small coffee. in total we spent $27.00. We paid via a credit card. We ate our breakfast at a table. Oh, and side note- most of the tables were dirty with crumbs on them and fries on the floor. Now we were able to find a clean one and sit comfortably but still. We did notice that same cashier trying to clean as well. We all enjoyed our coffee and food. I enjoyed my pancakes especially, and my coffee. Would most likely be back if we are ever in the area.
What are the operating hours of this McDonald's location in New Rochelle?
This McDonald's is open 24 hours a day, 7 days a week, including all holidays.
Does this McDonald's offer delivery services?
Yes, the location offers delivery, same-day delivery, and no-contact delivery services.
Is there a drive-thru available at this McDonald's?
Yes, the McDonald's in New Rochelle has a drive-thru that operates 24/7 every day of the week.
How can I order McDonald's using their mobile app?
You can order via the McDonald's App available on the Apple App Store and Google Play Store, or through their online ordering website at https://mcdonalds.order.online/business/-5579.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What type of food and services does this McDonald's offer?
They serve a variety of menu options including breakfast, burgers, sandwiches, coffee, ice cream, and frozen desserts. Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Are there any nearby places to visit before or after dining at McDonald's on Main Street?
Yes, nearby points of interest include Faneuil Park, a nice spot for outdoor activities, and Tailgate Sport Bar & Restaurant if you're looking for a different dining experience.
Is there a coffee shop near this McDonald's for additional beverage options?
Yes, Pop's Espresso Bar is located nearby, offering a cafe atmosphere and additional coffee choices.
Are there any automotive services close to this McDonald's for convenience?
Nearby automotive services include New Rochelle Chevrolet and Mtech Motorsports, useful if you need vehicle assistance before or after your visit.
How can customers benefit from the MyMcDonald's Rewards program?
Customers can earn points for free food by joining the MyMcDonald's Rewards program. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.