CTown Supermarkets

4.1
676 reviews

About

SupermarketGrocery Store

Location

CTown Supermarkets
538 Main Street, New Rochelle, NY
10801, United States

Hours

Reviews

4.1
676 reviews
5 stars
352
4 stars
181
3 stars
70
2 stars
26
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praise the friendly and helpful service, others report rude behavior from cashiers.

Pricing Issues

Many customers express concerns about high prices and perceived price gouging, particularly on produce and meats.

Product Variety

The store is appreciated for its wide selection of Latin and international products, though some customers note limited availability of American items.

Cleanliness

The supermarket is generally reported as clean and well-organized, contributing positively to the shopping experience.

Community Focus

Customers value the store's focus on culturally diverse offerings, making it a go-to for specific ethnic ingredients.
  • DW
    Deidre West
    Nov 17, 2025
    3.0
    The beef selection is minimal. While it's ok for packaged items, I will go elsewhere for meat.
  • DG
    Daniel Gamarra
    Oct 17, 2025
    5.0
    Me encanto
  • AB
    A B
    Oct 17, 2025
    1.0
    This visit was really disappointing. Before buying a product imported from Peru, I specifically asked what the return policy was. The lease said 7 days, so I assumed that, like at most supermarkets, I could return it if I didn’t like it after opening or trying it once. When I went back shortly after purchasing—without even leaving the neighborhood—the manager told me I couldn’t return it and said, “Why would you buy something if you don’t know what it is?” That comment was incredibly rude and unprofessional. As a manager, you’re supposed to show leadership and respect—not belittle a customer who was trying to give your store’s more culturally diverse offerings a fair chance. It’s especially disappointing to hear something so dismissive and culturally insensitive in a market that thrives on community and inclusivity. If the owner would like to reach out to me directly to discuss this experience, please provide an email address in response to this review. Otherwise, I’ll take my business elsewhere and stick to Instacart—at least there, customer service takes accountability seriously.
  • GB
    Georgina Benites
    Oct 4, 2025
    5.0
    es muy limpio
  • SD
    Stephanie Dinero
    Sep 21, 2025
    1.0
    I have been going to this C town in New Rochelle all my life. I have given them multiple chances because of how convenient the location is (besides the parking). I once bought 2 year expired seltzers !! Tonight I experienced rude and disrespectful cashiers, specifically one named Shirley. I will not be returning to this location. I’d rather goto stop&shop which is further from now on.

Frequently Asked Questions About CTown Supermarkets

What are the operating hours of CTown Supermarkets in New Rochelle?

CTown Supermarkets is open Monday through Saturday from 7:00 AM to 10:00 PM, and Sunday from 7:00 AM to 9:00 PM.

Where is CTown Supermarkets located?

CTown Supermarkets is located at 538 Main Street, New Rochelle, NY 10801, USA.