Buffalo Wild Wings

3.6
1780 reviews
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Business Details

33 Lecount Place, New Rochelle, NY
10801, United States
(914) 637-9453
https://www.buffalowildwings.com/locations/us/ny/new-rochelle/33-lecount-place/sports-bar-487/
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About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
33 Lecount Place, New Rochelle, NY
10801, United States

Hours

Reviews

3.6
1,780 reviews
5 stars
728
4 stars
373
3 stars
242
2 stars
134
1 star
303

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for service, with some leaving due to lack of attention from staff.

Food Quality

While many enjoyed the food, there were consistent complaints about overcooked or improperly prepared items, particularly the wings.

Staff Attitude

Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of attentiveness, impacting the overall dining experience.

Management Concerns

Customers expressed dissatisfaction with management's oversight, citing poor service and lack of responsiveness to complaints.

Positive Experiences

Despite the negatives, some customers praised specific staff members for excellent service and noted enjoyable food experiences.
  • AC
    Anthony Cruz
    Nov 16, 2025
    2.0
    The service was long. It was almost like the waitress was ignoring us. We didn't get food yet but the atmosphere was ok. 2 stars bc I'm nice
  • BB
    Brandon
    Nov 14, 2025
    3.0
    The food is amazing but the service could be better.
  • RR
    robby rodreigez
    Nov 8, 2025
    1.0
    Ordered online for pickup almost an hour later food was missing had to go back and ask why I ordered 20/20 and was missing 13 wings and still had to wait another 15 minutes to get the missing part of the order staff didn’t even bother to check if my order was right before giving it to me Unacceptable need to train staff better shouldn’t have to deal with this
  • VA
    Vanessa Aquino
    Oct 28, 2025
    3.0
    It was ok but the boneless wings in the kids meal were way too crunchy like they were just left out for a long time or refried. But at that point I had waited so long to get food and to even get served that I just wrapped up my son's food and left. The server was very pleasant but it seems she had just begun her shift and was rushed to try to get to all the people that were already seated before she got there. I just think restaurants need to be alittle more clear when there is a wait. We sat there with no food/water or acknowledgement for over 20 min. And that really surprised me because when we got there it didnt even seem busy in the dining area.
  • DB
    Dannie Boncenor
    Oct 19, 2025
    2.0
    This place use to be back in 2019 and before. But the service here is terrible. Had to get up twice to get a waiter just to come to the table. Just to give us a menu, second time to come back and order. After they dropped off the food.. the waiter went back to talking with other waiters and playing candy crush or some game it seems on their phone. Had to go to the pick up table to ask the young lady if I can pay there or if someone can bring my check so I can leave. ... end result.. this place needs improvement in service. Managers should be walking the floor and making sure guest are being served. Not going back, went with guest and they were all disappointed.
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Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in New Rochelle specialize in?

Buffalo Wild Wings specializes in award-winning Buffalo, New York-style wings with your choice of 26 sauces and seasonings.

Where is Buffalo Wild Wings located in New Rochelle?

It is located at 33 Lecount Place, New Rochelle, NY 10801, USA.