McDonald's

3.9
977 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
261 Main St, New Paltz, NY
12561, United States

Hours

Reviews

3.9
977 reviews
5 stars
410
4 stars
248
3 stars
170
2 stars
69
1 star
80

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported receiving incorrect orders and experiencing rude behavior from staff, particularly at the drive-thru.

Cleanliness

While some reviews praised the cleanliness of the facility, others noted issues with dirty bathrooms and sticky floors.

Staff Performance

The staff received mixed feedback; many praised their friendliness and helpfulness, while others reported unprofessional behavior.

Food Quality

Customers had varied experiences with food quality, with some enjoying fresh meals while others received cold or incorrect items.

Pricing Concerns

Several reviews mentioned higher prices compared to other locations, leading to complaints about value for money.
  • EC
    E'town Social Center
    4 days ago
    5.0
    We brought a group of 50 people on a bus tour and made the McDonald’s in New Paltz our stop both ways for the weekend. We called ahead on the way down, and the staff were incredibly kind, helpful, and impressively fast. All 50 of us received our orders quickly and without a single mistake! On our way back, we gave them about an hour’s notice, and once again the service was fantastic. The team handled our large group with efficiency and a great attitude. The bathrooms were also very clean, which we truly appreciated! Thank you to the entire staff!
  • RA
    Raza Abdullah
    Nov 5, 2025
    5.0
    Best McDonald's. They keep it moving and the staff is so sweet!
  • PT
    party tiddies
    Oct 22, 2025
    2.0
    Gave my order to someone else and when we went in to get a new one made, the woman gave us attitude like we were inconveniencing her. Also refused to give us the right drink for said order.
  • RM
    Review Master
    Aug 24, 2025
    5.0
    This have to be my favorite McDonald
  • PW
    Patrick Wang
    Aug 15, 2025
    5.0
    While I miss the playground they used to have, this location has the friendliest staff, cleanest bathroom, and freshest fries out of all locations I've visited!!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 261 Main St, New Paltz?

McDonald's is open from 5:30 AM to 1:00 AM Monday through Thursday and Sunday, from 5:30 AM to 4:00 AM on Friday, and 24 hours on Saturday.

Does McDonald's offer delivery services and what are the delivery hours?

Yes, McDonald's offers delivery with hours matching its regular operating hours, from 5:30 AM to 1:00 AM Monday through Thursday and Sunday, extended late hours on Friday and Saturday.