Dunkin'

4.0
516 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New Paltz, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
250 Main St, New Paltz, NY
12561, United States

Hours

Reviews

4.0
516 reviews
5 stars
254
4 stars
131
3 stars
64
2 stars
18
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with long wait times for orders and issues with prioritizing in-store versus online orders.

Staff Attitude

While many reviews praised friendly and helpful staff, there were notable complaints about rude behavior from certain employees, particularly management.

Cleanliness

The cleanliness of the dining area and bathrooms received mixed reviews, with some customers noting well-maintained conditions while others reported filthy restrooms.

Order Accuracy

Several customers experienced issues with incorrect orders, particularly with coffee and food items, leading to dissatisfaction.

Overall Experience

Despite some negative feedback, many customers enjoyed the coffee and food, appreciating the atmosphere and quick service during less busy times.
  • JD
    Jesse Dodge
    Nov 8, 2025
    1.0
    This place inspired me to buy a keurig
  • DC
    Deb C
    Sep 11, 2025
    3.0
    Always good coffee but can't say the same about costumer service
  • AR
    Adriana Rosales
    Jul 14, 2025
    5.0
    The baristas here are always pleasant and helpful! Whether you order on the app or in person, everything comes out relatively quickly and coffee is always hot! ☕️ the dining area is well maintained and clean so if you prefer to stay and enjoy your coffee and/or meal, it's a nice place to do so.
  • HH
    Hhi
    Jun 16, 2025
    3.0
    This is honestly one of the worst Dunkins I've been at and it's not even the staff they're friendly, but the main issue is the service and how long they take to make the orders. After waiting just about 10 minutes for an iced caramel coffee with cold foam the coffee was far too bitter, there was hardly any cold foam in it at all and it was all around horrible.
  • HM
    Hilary Manser
    Jun 14, 2025
    1.0
    I could not believe how filthy this Dunkin was! The bathroom was so bad. It absolutely hadn't been cleaned in a long time. The staff was rude and the wait was long (for a simple cup of coffee). I've honestly never seen any Dunkin location as bad as this one. Less than one star.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in New Paltz, NY?

Dunkin' in New Paltz operates from 5:00 AM to 8:00 PM Monday through Saturday, and from 6:00 AM to 8:00 PM on Sundays.

Does Dunkin' in New Paltz offer delivery and pickup options?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.