Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Customers consistently praised the friendly and attentive service provided by staff members, particularly Nelly and Irene.
Food Quality
The food received positive feedback for being delicious and fresh, with specific mentions of burgers and fries.
Cleanliness
The restaurant was noted for its clean environment, contributing to a pleasant dining experience.
Staffing Issues
Some reviews indicated that the restaurant could benefit from more staff during busy times to improve service efficiency.
AA
Alex
Jan 5, 2026
5.0
Great burgers, very well made will definitely be going back to try the yummy selection
TS
Taskin Sener
Jan 2, 2026
5.0
You really can’t go wrong with the double smash burger 🍔. Perfectly smashed patties with crispy edges, juicy in the middle, and packed with flavor in every bite. The fries are hot, fresh, and the perfect side to balance the burger. Simple menu, done right, and always satisfying. Definitely a go-to spot when you’re craving a solid burger with no disappointments. Service is pretty good also and atmosphere is regular burger spot 👌
HL
Hobie Legaspi
Dec 31, 2025
5.0
I’ve eaten here a few times before, and every visit, the workers have been at the top of their game.
On this visit, they’ve helped me get registered with their rewards program and were super friendly.
Great food, great people, great service. Can anyone ask for more?
MB
Matthew Brookwood
Dec 31, 2025
5.0
The staff here are very helpful and very friendly.
Nelly and Julian answered every question we had and assisted us with our order.
10/10, would eat here again and again!
JO
Joehl Ocana
Dec 29, 2025
5.0
Burger was great, so was the fries. Lemonade was okay too. Would eat again, hot burger out of the kitchen.
What type of restaurant is Smashburger in New Hyde Park?
Smashburger is a fast-casual burger restaurant offering smashed-to-order burgers, chicken sandwiches, salads, sides, and handspun Haagen-Dazs® milkshakes made with fresh, premium ingredients.
What are Smashburger's hours of operation?
Smashburger is open daily from 10:30 AM to 10:00 PM for dine-in. Delivery hours are from 11:00 AM to 9:30 PM every day.
Does Smashburger in New Hyde Park offer delivery and takeout?
Yes, Smashburger offers both delivery and takeout options for your convenience.
Can I order Smashburger food online or via an app?
Yes, you can order Smashburger online through their website or via the Smashburger app available on the Apple App Store.
Does Smashburger accommodate special dietary preferences?
Yes, Smashburger serves vegetarian options and offers a children's menu, catering to various dietary needs.
Is Smashburger wheelchair accessible?
Yes, Smashburger has wheelchair accessible entrances, parking, seating, and restrooms to accommodate all guests.
Does Smashburger serve alcoholic beverages?
Yes, Smashburger serves beer and alcohol on site but does not offer cocktails, wine, or happy hour specials.
Are there any nearby restaurants to Smashburger for different cuisine options?
Yes, nearby you can find Win Hou, a Chinese and Asian restaurant, and Chopt Creative Salad Co., which offers vegetarian salad options, perfect for variety in dining.
What nearby places could I visit before or after dining at Smashburger?
You can visit Zion Lion, an arts and crafts venue, or enjoy a workout session at StretchLab gym, both located close to Smashburger.
Are there nearby amenities useful for visitors to Smashburger?
Yes, nearby amenities include Banfield Pet Hospital and PetSmart for pet care needs, as well as several credit unions like Nassau Educators Federal Credit Union and Jovia Financial Credit Union for banking.