Smashburger

4.5
1875 reviews

About

Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Smashburger
1608 Marcus Ave., New Hyde Park, NY
11040, United States

Hours

Reviews

4.4
1,850 reviews
5 stars
1,268
4 stars
336
3 stars
125
2 stars
41
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and attentive service provided by staff members, particularly Nelly and Irene.

Food Quality

The food received positive feedback for being delicious and fresh, with specific mentions of burgers and fries.

Cleanliness

The restaurant was noted for its clean environment, contributing to a pleasant dining experience.

Staffing Issues

Some reviews indicated that the restaurant could benefit from more staff during busy times to improve service efficiency.
  • AA
    Alex
    Jan 5, 2026
    5.0
    Great burgers, very well made will definitely be going back to try the yummy selection
  • TS
    Taskin Sener
    Jan 2, 2026
    5.0
    You really can’t go wrong with the double smash burger 🍔. Perfectly smashed patties with crispy edges, juicy in the middle, and packed with flavor in every bite. The fries are hot, fresh, and the perfect side to balance the burger. Simple menu, done right, and always satisfying. Definitely a go-to spot when you’re craving a solid burger with no disappointments. Service is pretty good also and atmosphere is regular burger spot 👌
  • HL
    Hobie Legaspi
    Dec 31, 2025
    5.0
    I’ve eaten here a few times before, and every visit, the workers have been at the top of their game. On this visit, they’ve helped me get registered with their rewards program and were super friendly. Great food, great people, great service. Can anyone ask for more?
  • MB
    Matthew Brookwood
    Dec 31, 2025
    5.0
    The staff here are very helpful and very friendly. Nelly and Julian answered every question we had and assisted us with our order. 10/10, would eat here again and again!
  • JO
    Joehl Ocana
    Dec 29, 2025
    5.0
    Burger was great, so was the fries. Lemonade was okay too. Would eat again, hot burger out of the kitchen.

Frequently Asked Questions About Smashburger

What type of restaurant is Smashburger in New Hyde Park?

Smashburger is a fast-casual burger restaurant offering smashed-to-order burgers, chicken sandwiches, salads, sides, and handspun Haagen-Dazs® milkshakes made with fresh, premium ingredients.

What are Smashburger's hours of operation?

Smashburger is open daily from 10:30 AM to 10:00 PM for dine-in. Delivery hours are from 11:00 AM to 9:30 PM every day.