Panera Bread

4.0
911 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread New Hyde Park is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
669 Hillside Avenue, New Hyde Park, NY
11040, United States

Hours

Reviews

4.0
911 reviews
5 stars
426
4 stars
257
3 stars
86
2 stars
47
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with specific mentions of a manager's unprofessional behavior.

Food Quality

Several reviews indicated issues with food quality, including stale bread, incorrect orders, and small portion sizes.

Cleanliness

Customers frequently noted unsanitary conditions, including dirty tables and bathrooms.

Atmosphere

The location was described as crowded and noisy, detracting from the dining experience.

Positive Staff Recognition

Despite the negative feedback, some customers praised individual staff members for their kindness and service.
  • AS
    Alpa Schaefer
    Nov 5, 2025
    3.0
    I picked up soup - soup was filled only 75% of the way. I called the store and they said that’s how it’s supposed to be. So, we pay full price for 75% of food. I am not going to Panera anymore. It’s a rip off. Also, private equity bought them. Don’t go if you don’t want to get ripped off.
  • NM
    Nandy M
    Oct 28, 2025
    1.0
    I live in the neighborhood and it seems each time I come here the staff gets ruder and ruder. It’s simple if you don’t like your life and are miserable don’t work in customer service.
  • JL
    Jackie Lozares
    Oct 25, 2025
    1.0
    I ordered on the app, went to pick it up and was told they didn't have my 4 cheese souffle. I asked when would it be available they said they wouldn't have any today. The app should reflect that at 730 in the morning. Asked for a full refund and was they would take care of it later i asked for it to be taken care of now, mge did. I'm posting this because when I had a problem before because of the amount of time rather then recognize the issue they said I should use the app. I did sit on that for a moment.
  • AA
    ABWR
    Oct 13, 2025
    1.0
    I bought 1 and 1/2 dozen of bagels, did not pay attention while the guy is packing it up. When I got home it was only 14 bagels. Panera is too expensive for them to short me. This is the Panera from New Hyde Park.
  • SJ
    S J
    Sep 26, 2025
    1.0
    Hands down the worst location in the area Do not go

Frequently Asked Questions About Panera Bread

Does Panera Bread New Hyde Park accept reservations?

No, Panera Bread New Hyde Park does not accept reservations.

What are the operating hours of Panera Bread New Hyde Park?

Panera Bread New Hyde Park is open from 7:00 AM to 9:30 PM Monday through Saturday, and 7:00 AM to 9:00 PM on Sunday.