Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
4.2
2,158 reviews
5 stars
1,272
4 stars
456
3 stars
181
2 stars
77
1 star
172
What are people saying?
AI-generated from recent customer reviews
Atmosphere
The restaurant's unique historical mansion setting received high praise for its aesthetic appeal.
Service Issues
Numerous customers reported slow service, order inaccuracies, and unprofessional behavior from staff.
Food Quality
While the food was described as standard for McDonald's, there were complaints about cold items and missing components from orders.
Customer Experience
Some customers highlighted exceptional service from individual staff members, contrasting with overall negative experiences.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others reported dirty tables and unsanitary conditions.
- SSSasuke1 day ago5.0Received good fast lots of parking space lots of sitting space and they still have plastic straws 🥹🥹🥹
- GKG K3 days ago5.0Didn't go inside but staff at drive thru were extremely nice
- LLLuSa6 days ago3.0The place is very nice, but the meat in the Big Mac keeps shrinking. The patties are half as thick as they used to be.
- EEErinNov 9, 20251.0They sent me the wrong food and there’s absolutely no way to get in touch with anyone there
- BBBill BillOct 22, 20251.0I am writing to report a deeply upsetting experience I had with your manager named Gerson. On Oct 22 2:25pm, I politely asked if I could exchange the black Halloween bucket I received (which I paid for) with a red one, as I saw that red buckets were available. Instead of handling the request professionally, Manager Gerson responded by raising his voice and yelling at me that I would need to keep purchasing meals until I happened to receive the one I wanted. He further stated that there is no policy allowing for item swaps and accused me of frequently asking to exchange toys or promotional items—an accusation that is completely untrue and this is factually my first time having this small request. What made this experience especially troubling was the tone and manner in which I was addressed, which felt unnecessarily hostile and targeted. I have observed—and heard from others in the neighborhood—that this manager has a reputation for treating customers of color differently. During this incident, even a white customer nearby commented that the situation was clearly unfair and discriminatory, stating that they had never experienced similar treatment. I am extremely upset by how I was treated and feel that this interaction reflected a pattern of biased and discriminatory behavior. As a long-time customer, I expect to be treated with basic respect and fairness, regardless of race or background. I request that McDonald’s take this matter seriously and conduct an investigation into this manager’s conduct. I also ask for a formal apology from your company for the way I was treated.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 2045 Jericho Tpke, New Hyde Park?
McDonald's at 2045 Jericho Tpke is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery and pickup services?
Yes, this McDonald's offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.
Is there a drive-thru available at this McDonald's?
Yes, the McDonald's at 2045 Jericho Tpke has a drive-thru open 24/7.
How can I order food from this McDonald's online?
You can order online through their delivery website or use the McDonald's App available on both Apple and Android devices.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I earn rewards or get offers at this McDonald's?
Yes, you can earn points for free food through MyMcDonald’s Rewards and access mobile offers.
What are some nearby restaurants to McDonald's at this location?
Nearby restaurants include Fishs River, Applebee’s Grill + Bar, and Roscoe’s Roadside food truck, so you can explore diverse dining options before or after your visit.
Are there fitness centers near McDonald's that customers might want to visit?
Yes, nearby fitness centers include lagree ny and UFC GYM Long Island, perfect for a workout before enjoying a meal.
What local services are close to McDonald's for convenience?
Nearby services include Nationwide Auto Body for car repair and Catnip & Carrots Veterinary Hospital for pet care, offering convenient access to essential services.
Does McDonald's at 2045 Jericho Tpke provide WiFi for customers?
Yes, this location offers WiFi along with other services like drive-thru, gift cards, McDelivery, and mobile ordering.