Chipotle Mexican Grill

Reviews

• JW

  jeannine weiss

  3 days ago
  4.0
  My family enjoys the freshness
• AM

  Angela Mascarenas

  5 days ago
  2.0
  I just went to this location and several of the ingredients ran out for the night: tomatoes, corn, lettuce and more. After I complained they still charged me full price. It was only 8pm and they close at 11pm. In hindsight, I should have just walked out. They didn’t offer any discounts.
• VC

  Veni, Vidi, Comedi

  Dec 29, 2025
  1.0
  **0-Star Review: Absolute Disaster at Chipotle – Do NOT Recommend** Visited the Chipotle location today (December 29, 2025) around 3:00 PM and had hands-down one of the worst experiences I've ever had at any fast-food chain. The burrito wasn't even the worst part—it was the complete lack of basic customer service and professionalism that made it unbearable. I watched as the heavy-set male employee (the only one working the line at that moment) assembled my burrito. By the time he was folding it, the tortilla was already tearing badly along one side. I politely pointed it out and asked if he could please rewrap it in a fresh tortilla since it was clearly falling apart before I even left the counter. His response? A flat, rude: "If you want a new one, you'll have to go to the back of the line." There were easily ten people already in line behind me waiting to order. He said this with zero apology, zero attempt to fix it, and honestly zero eye contact—like I was inconveniencing him by expecting a burrito that wouldn't disintegrate in my hands. I stood there stunned for a second, then just took it because I wasn't about to wait another 20–30 minutes in a growing line for something that should have taken ten seconds to correct. Got home, unwrapped what was left of it, and it was a total mess. The burrito wasn't even properly rolled—it was basically just loosely folded, then sliced straight down the middle (why??), so everything immediately spilled out. Rice, beans, chicken, salsa, sour cream—everywhere. It was impossible to eat without making a complete disaster of my table, my hands, and my clothes. I've had Chipotle dozens of times and never once had a burrito this poorly made. The staff here (at least this guy) are unprofessional, disrespectful, and clearly couldn't care less about the people they're supposed to be serving. No pride in the product, no basic courtesy, no willingness to fix an obvious mistake they made themselves. For the price we pay, this level of indifference is insulting. Zero stars if I could give it. Avoid this location at all costs—especially if this particular employee is working. You'll regret it.
• RR

  Rashida R

  Dec 28, 2025
  4.0
  My Quesadilla was cold
• OT

  Olivia Tang

  Dec 6, 2025
  1.0
  incredibly rude and disrespectful. Wouldn’t let me talk and this rolled her eyes at me. Wouldn’t come here ever again. Terrible Service.

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