At Wendy’s in New Hartford, NY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s New Hartford, NY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customers frequently reported extremely slow service, with long wait times in both the drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Food Quality
There were numerous complaints about food being cold, stale, or improperly prepared, including raw or burnt items.
Staff Attitude
Several customers noted rude or unhelpful staff, contributing to a negative dining experience.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including dirty dining areas and improper food handling.
JP
James Poopert
Dec 27, 2025
4.0
Ordered delivery the food was made quickly and still fresh when it arrived and all items was in there though a few dollars more than I would prefer.
AM
Allison McDonough
Oct 12, 2025
3.0
Hot fresh quick food for my hungry cranky kids. Passed through the drive thru on our hour long trip back home. I mean l, does anything beat Wendy’s crispy chicken nuggets? The drive thru line moved fast and I appreciate the service.
CL
Carl L
Aug 29, 2025
1.0
8/27/25-Extremely slow service. Cashier was new and should not have been stuck out there by herself.
GW
gwen williams
Aug 25, 2025
1.0
Food was old and cold.
MB
Merissa Baslow
Aug 20, 2025
1.0
This Wendy’s ALWAYS takes FOREVER. Waiting for 10 mins or more to even get through the line and then always forgets something every single time. Last time coming. Worst ever and falling off big time.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's in New Hartford, NY?
The drive-through is open daily from 9:00 AM to midnight.
Is the Wendy's at 8505 Seneca Tpke still open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's location offer delivery and takeout options?
Yes, delivery and takeout are available at this Wendy's. You can check delivery availability via the Wendy's app or order.wendys.com by entering your address.
Does Wendy’s in New Hartford serve breakfast?
Yes, this Wendy's location serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides through the app or website.
What payment methods are accepted at Wendy's in New Hartford?
This Wendy’s accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy’s New Hartford for feedback or inquiries?
You can call (315) 732-4265, contact the Customer Care team via live chat on Wendy’s Contact page, or fill out the Wendy’s Customer Satisfaction Survey online.
Where can I find the menu and pricing for Wendy’s New Hartford?
Menu and pricing are available at https://order.wendys.com or the Wendy's mobile app by selecting this location.
What are some nearby food options around Wendy's on Seneca Tpke?
Nearby food options include KFC, Burger King, McDonald’s, Dippin Donuts, Fresco Fish Market, Carmella’s Cafe, and Dunkin'. You can enjoy diverse choices before or after visiting Wendy's.
Are there other fast food restaurants close to Wendy's New Hartford?
Yes, besides Wendy's, nearby fast food restaurants include another Wendy's nearby, KFC, Burger King, and McDonald's, offering convenient alternatives in the area.
What other local services and stores are near Wendy's on Seneca Tpke?
Nearby you can find Usherwood Office Technology, Verizon, Liberty Travel, Amanda Rose Artistry, The Mane Artistry & Co., TALBOTS, Famous Footwear, T-Mobile, Sprint Store, and more for a variety of shopping and service needs.