Tropical Smoothie Cafe

4.0
91 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
4797 Commercial Dr, New Hartford, NY
13413, United States

Hours

Reviews

4.0
91 reviews
5 stars
58
4 stars
11
3 stars
2
2 stars
3
1 star
17
  • NN
    Nilo
    Sep 29, 2025
    5.0
    My favorite place to get smoothies, all ingredients are fresh and natural. The staff takes time and dedication in preparing every meal.
  • JS
    Jill Saxton
    Sep 22, 2025
    1.0
    Apparently someone is being trained. No welcome, no acknowledgement I walked in. Girl is training boy and talking to him like he's an idiot. I came out of the bathroom and she says "he screwed up your order". So I wait since more until he hands me a smoothie that had smoothie running down the side and didn't bother to wipe it.
  • MB
    Madyson Boss
    Sep 5, 2025
    1.0
    normally i don’t write bad reviews. i got a quesadilla and it was not even cooked all the way with the cheese and i ended up throwing most away due to the cheese only being in one spot. so disappointing to not get what you are paying for. will not be returning here.
  • RB
    Racheal Bumbolo
    Aug 19, 2025
    3.0
    I would give less stars, but the MANGO MONSOON™ SMOOTHIE & WATERMELON MOJITO® SMOOTHIE were perfect. The HUMMUS VEGGIE was not made how I ordered, it was full of ranch sauce and quite a mess. The quesadilla was off as well, buffalo sauce in the quesadillas instead of the salsa on the side. The service has been less than par lately. Really went down hill the last few visits. I waited at least 20 mins for an online pickup & over hearing a worker say “ I definitely messed this online order up, hope they don’t notice…” left our entire order, including smoothies, on the back counter & proceeded to go take their break. I was standing right there!!
  • KY
    Kei Yumi
    Aug 4, 2025
    2.0
    Maybe it's just because I am used to the ones in Florida. This Tropical Smoothie is TERRIBLE. The $10 turkey back ranch sandwich only came with 2 pieces of off smelling turkey. They have always been awful with service, the building itself despite being new has always been trashed when I go in. The smoothies aren't even blended properly. Not to mention their rewards program is an absolute joke.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe in New Hartford accept reservations?

No, Tropical Smoothie Cafe in New Hartford does not accept reservations.

What are the operating hours for dine-in and takeout at Tropical Smoothie Cafe?

The cafe is open from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday and Sunday for dine-in and takeout.