Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread New Hartford is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.2
1,211 reviews
5 stars
669
4 stars
308
3 stars
99
2 stars
44
1 star
91
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to disappointment.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor service.
Food Quality
While many enjoyed the food, there were complaints about portion sizes, food temperature, and freshness.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with tables and dining areas.
Pricing Concerns
Customers expressed dissatisfaction with high prices relative to portion sizes and food quality.
- ASalan schmelzleJan 3, 20263.0Very pricey for a simple sandwich a hockey puck is bigger than what I ordered
- DBDon BeckDec 26, 20251.0They forgot the bread bowl in my small order. Workers were polite and i would've said something if I opened the bag before i got home. Food was good but the bread bowl is the Panera signature and thats the whole reason why I ordered it. Not much of a point to put the "order checked by" section if no one is checking the orders. Very Disappointed
- RMRichard MoonDec 22, 20251.0Noon on the Monday before Christmas. Place is packed. One register open and a line from the counter to the door. No wait for a table, but 20 minutes for a bagel and coffee. Light coffee empty. Sunny day, but no shade on the window and the table is filthy. This location is not up to Panera standards
- TMTrisha McGrathDec 10, 20251.0Went there for dinner with my daughter and 10 year old granddaughter, the food was good, the girls at the counters were nice and friendly. But the girl changing lemonade was very hostile, swearing, Slamming items around, not a good environment.
- JVJhostin VasquezDec 9, 20255.0The sandwiches are soooo good!!!! Placed an order and it was ready very quickly, their pesto is nice and the vinaigrette too. Im falling in love with this place
Frequently Asked Questions About Panera Bread
Does Panera Bread accept reservations?
Panera Bread does not accept reservations.
What are the delivery hours for Panera Bread in New Hartford?
Delivery is available Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 9:00 PM.
Does Panera Bread offer online ordering for pickup or delivery?
Yes, you can order online for Rapid Pick-Up or Delivery through Panera Bread's website or app.
Where is Panera Bread located in New Hartford?
Panera Bread is located at 4821 Commercial Drive, New Hartford, NY 13413.
What payment options are accepted at Panera Bread?
Panera Bread accepts American Express, Cash, Discover, Mastercard, and Visa.
What meals does Panera Bread serve?
Panera Bread serves breakfast, lunch, brunch, and dinner.
Does Panera Bread offer dine-in or takeout services?
Panera Bread offers dine-in and pickup services; however, it does not have a drive-thru or curbside pickup.
What nearby places can I visit before or after dining at Panera Bread?
Nearby you can visit Starbucks and Raspberries Cafe for more coffee options, or Barnes & Noble if you want to browse books and enjoy a coffee shop atmosphere.
Are there any health and wellness-related locations near Panera Bread?
Yes, near Panera Bread you can find Valley Dental for dental care, GNC for vitamins and supplements, and Nama Let It Go yoga studio for fitness and relaxation.
Where can I do some shopping near Panera Bread in New Hartford?
Near Panera Bread, there are retail and clothing stores such as Catherines, Sierra, and Olympia Sports, as well as Walmart and Metro Mattress for home goods.