Brand Certified
Panera Bread
4.2(1218 reviews)
Certified by Panera Bread • Mar 01, 2026
Business Details
4821 Commercial Drive, New Hartford, NY
13413, United States
Certified by Panera Bread • Mar 01, 2026
(315) 768-1702
Certified by Panera Bread • Mar 01, 2026
https://www.panerabread.com/en-us/cafe/locations/ny/new-hartford/4821-commercial-drive
Certified by Panera Bread • Mar 01, 2026
About
Certified by Panera Bread • Mar 01, 2026
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread New Hartford is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Panera Bread • Mar 01, 2026
Hours
Certified by Panera Bread • Mar 01, 2026
Reviews
4.2
1,218 reviews
5 stars
671
4 stars
310
3 stars
99
2 stars
45
1 star
93
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently mentioned issues with food quality, including messy sandwiches, incorrect orders, and inconsistent portion sizes.
Customer Service
Many reviews highlighted poor customer service experiences, including rude staff and lack of engagement.
Pricing Concerns
Several customers expressed dissatisfaction with high prices relative to portion sizes and food quality.
Cleanliness Issues
Multiple reviews noted cleanliness problems, particularly in dining areas and with food preparation.
Mixed Experiences
While some customers enjoyed their meals and service, many reported significant issues, leading to a divided overall impression.
- VLVicki Lupa1 day ago5.0Absolutely awesome. Great food great people
- KBKerri Bryden1 day ago2.0Got breakfast, food was subpar. I've always gotten really good lunch items so I was really disappointed with the breakfast.
- KGKia GrayFeb 26, 20261.0A child put my sandwich together, couldn't even eat it because it was so freaking sticky!!! and doordash left half my order at the restaurant, second time experience. I am not removing my review this time.
- ELErika LiguoriJan 19, 20261.0Ordered a steak and cheddar sandwich. It was the messiest sandwich ive ever had unwrapped it, mayo all over, grease dripping out of the sides and the wost sandwich ive had from there in a very long time. I didnt realize I was ordering from mcdonalds.... the staff was very unpleasant and rude when I said i made a mistake and asked to make to go instead of dining in.
- ASalan schmelzleJan 3, 20263.0Very pricey for a simple sandwich a hockey puck is bigger than what I ordered
Frequently Asked Questions About Panera Bread
Does Panera Bread accept reservations?
Panera Bread does not accept reservations.
What are the delivery hours for Panera Bread in New Hartford?
Delivery is available Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 9:00 PM.
Does Panera Bread offer online ordering for pickup or delivery?
Yes, you can order online for Rapid Pick-Up or Delivery through Panera Bread's website or app.
Where is Panera Bread located in New Hartford?
Panera Bread is located at 4821 Commercial Drive, New Hartford, NY 13413.
What payment options are accepted at Panera Bread?
Panera Bread accepts American Express, Cash, Discover, Mastercard, and Visa.
What meals does Panera Bread serve?
Panera Bread serves breakfast, lunch, brunch, and dinner.
Does Panera Bread offer dine-in or takeout services?
Panera Bread offers dine-in and pickup services; however, it does not have a drive-thru or curbside pickup.
What nearby places can I visit before or after dining at Panera Bread?
Nearby you can visit Starbucks and Raspberries Cafe for more coffee options, or Barnes & Noble if you want to browse books and enjoy a coffee shop atmosphere.
Are there any health and wellness-related locations near Panera Bread?
Yes, near Panera Bread you can find Valley Dental for dental care, GNC for vitamins and supplements, and Nama Let It Go yoga studio for fitness and relaxation.
Where can I do some shopping near Panera Bread in New Hartford?
Near Panera Bread, there are retail and clothing stores such as Catherines, Sierra, and Olympia Sports, as well as Walmart and Metro Mattress for home goods.
Brand Certified Facts from Panera Bread
This information is certified by Panera Bread and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website
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