Brand Certified
McDonald's
3.5(1087 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
8522 Seneca Turnpike, New Hartford, NY
13413, United States
Certified by McDonald's • Mar 01, 2026
(315) 735-4722
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
1,087 reviews
5 stars
362
4 stars
248
3 stars
198
2 stars
89
1 star
190
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned issues with food quality, such as cold or burnt items, missing ingredients, and overall dissatisfaction with the meals.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and floors, and unsanitary conditions in the bathrooms.
Management Issues
Feedback indicated problems with management, including unprofessional behavior, lack of support for staff, and failure to address customer complaints.
- JKJohn Kistner2 days ago5.0Tried the new Big Arch. It's good.
- BHBonnie HatzingerFeb 18, 20261.0Used the App to place a mobile order and picked it up at the drive-thru. I specifically ordered extra ketchup and extra diced onions on my double cheeseburger. It had no onions at all and almost no ketchup. How do you place a sticker on the item and still make it incorrectly ???
- ABAndrea BrundageJan 20, 20265.0I ordered in the app. Picked up two double cheeseburgers and a large Coke Zero at the drive-thru. The workers were very nice and the food was fresh and I didn't have to wait that long.
- PLPapa LeakedDec 29, 20251.0Rude staff
- TGTedd GrasDec 29, 20252.0Waited at the counter for 4 to 5 minutes and no one came over... Basically forcing you to use their kiosk... put my food order in... got it relativity quick... I usually will do custom orders to make sure thing are fresh... well, semi fresh... 1st McDouble, 3 patties, and everything I asked for was done right... an extra patty, a bit of a surprise, but nice... 2nd McDouble, no bacon, which is paid for, no onions, which should have been on it, extra pickles (usually 3 come with a sandwich, this was 9) and only 1 patty... So, kinda thinking that the person out in the back area kinda stuttered and put the extra patty and bacon on the first McDouble... Don't know... But, first time there, and the impression wasn't good...
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 8522 Seneca Turnpike, New Hartford, NY?
McDonald's is open daily from 6:00 AM to 11:00 PM, except on Friday and Saturday when they close at 11:59 PM.
Does this McDonald's location offer drive-thru service, and what are the drive-thru hours?
Yes, this McDonald's has a drive-thru open daily from 6:00 AM to 11:00 PM.
Can I order McDonald's for delivery or pickup from this location?
Yes, McDonald's offers delivery and curbside pickup services, including same day and no-contact options.
How can I place an order for McDonald's online or via mobile app?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What types of food and services does McDonald's at this location provide?
They serve a variety of menu options including breakfast, burgers, sandwiches, coffee, ice cream, and frozen yogurt. Services include drive-thru, McDelivery, mobile ordering, mobile offers, gift cards, and WiFi.
Are there other fast food options near this McDonald's location?
Yes, nearby fast food options include Burger King, KFC, and Wendy's, which is helpful if you want to compare menus or try different cuisines.
What nearby amenities can I visit before or after dining at McDonald's at 8522 Seneca Turnpike?
Nearby amenities include Sunoco Gas Station for fueling your vehicle and Hoffman Car Wash for cleaning your car, making it convenient to take care of errands around your meal.
Are there any nearby cafes or restaurants where I can enjoy a different dining experience?
Yes, Carmella's Cafe offers American and Italian cuisine, and Denny's is available for breakfast and brunch nearby.
Is there any nearby entertainment or shopping I can explore when visiting this McDonald's?
Yes, you can visit Books, Art, & More bookstore or explore fashion and shoe stores such as TALBOTS, Claire's, and Payless ShoeSource.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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