Location.com logo
Brand Certified

Jimmy John's

4.1
(313 reviews)

Business Details

22 Campion Rd, New Hartford, NY
13413, United States
(315) 732-1725

About

Sandwich Restaurant

Location

Jimmy John's
22 Campion Rd, New Hartford, NY
13413, United States

Hours

Reviews

4.1
313 reviews
5 stars
172
4 stars
69
3 stars
23
2 stars
16
1 star
33

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the subs for being delicious and fresh, although some noted issues with portion sizes and ingredient quality.

Service

The staff received high marks for being friendly and helpful, with several reviews highlighting exceptional service experiences.

Delivery Issues

Numerous complaints were made regarding delivery service, including long wait times and order inaccuracies.

Pricing Concerns

Several customers expressed that the prices were high for the portion sizes, which affected their likelihood of returning.

Cleanliness

The restaurant was frequently noted for being clean and well-maintained.
  • KC
    Keli Chambers
    Feb 19, 2026
    5.0
    We drove 2 hrs because I had such a deep craving for Jimmy Johns but barely made it in time before closing. Jayden went above and beyond for us to make sure we were taken care of and truly made our time worth while. The sandwiches were amazing, but the service was outstanding. I would happily and willingly drive 2 hrs to come back here. 10/10
  • LL
    Luke Lucarelli
    Nov 11, 2025
    4.0
    Subs are delicious but at $17 to $20 for a full size sub will prevent me from being a loyal customer and advocate.
  • KJ
    Kaylyn J.
    Nov 2, 2025
    5.0
    The staff was great! I believe their names were Rob (or Bob) Manny, and I believe Ian. They made my day.
  • DM
    Dustin McOwen
    Oct 21, 2025
    5.0
    Always good food but usually backed up lines when I go.
  • MS
    Mariah Smith
    Sep 4, 2025
    1.0
    Ordered a delivery order an hour and a half ago. No phone call to inform there is no driver available. Nothing. Just sitting here waiting with a hungry 2 year old. I will never order from you people again. This is the fourth time you people have screwed up my order in some way. Never informed order was delivered and food was sat out in the hot sun for half an hour, forgotten food. I loved your subs but NEVER AGAIN. I was paying cash so thats the reason I was given that they weren't going to do anything. Literally could've been a phone call informing me that it would need to be pick up.

Brand Certified Facts from Jimmy John's

This information is certified by Jimmy John's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others