Brand Certified
Dunkin'
3.8(503 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
8471 Seneca Tpke, New Hartford, NY
13413, United States
Certified by Dunkin' • Mar 01, 2026
(315) 732-2233
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve New Hartford, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.8
503 reviews
5 stars
251
4 stars
100
3 stars
51
2 stars
26
1 star
75
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of rude and friendly service, with several customers reporting negative experiences with staff behavior.
Order Accuracy
Many customers expressed frustration with incorrect orders, highlighting a consistent issue with order fulfillment.
Wait Times
Numerous reviews mention long wait times in both drive-thru and in-store, often leading to customer dissatisfaction.
Cleanliness and Maintenance
Several customers noted cleanliness issues and maintenance problems, such as a filthy store and potholes at the entrance.
Product Quality
While some customers praised the coffee and food quality, others reported dissatisfaction with the taste and preparation of their orders.
- MLMary LynchJan 2, 20261.0Went thru drive thru and cashier at window very rude when I inquired about free donut and asked for my grand daughter if they had pink bag instead of orange..she snatched it out of my hand gave me pink one and slammed window in my face..I go to dunkin everyday and will not return to this location..
- RSRose SummerNov 7, 20255.0Ppl so kind there, breakfast was yummy. Thank you Their coffee is excellent 👌
- SJsherri johnsonOct 11, 20255.0Just wanted to give shout out for Anna. I go to this Duncan frequently. Anna is always friendly, kind and makes my stop for coffee nice. Thank you Anna
- APAlyssa ParkhurstOct 4, 20251.0My coffee order is rarely correct. Just an iced coffee with oat milk. It almost always gets regular milk. And almost everytime I go here I want to sit and drink my coffe but the lobby is always closed with 5 people working. Morning, mid day or early evening its nearly impossible to go inside. I don't mind the wrong coffee but we all make mistakes but then you have to way 20-30m in the drive through all over again to maybe get it fixed.
- NJNick JarmakOct 1, 20255.0Best Dunkin in the area by far!
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website