Brand Certified
Dunkin'
4.0(530 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
1707 Burrstone Rd, New Hartford, NY
13413, United States
Certified by Dunkin' • Mar 01, 2026
(315) 570-2397
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve New Hartford, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
4.0
530 reviews
5 stars
284
4 stars
113
3 stars
57
2 stars
17
1 star
59
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, incorrect orders, and unresponsive staff, leading to frustration.
Staff Friendliness
Despite service issues, many customers praised the friendliness and helpfulness of the staff.
Cleanliness
Some reviews noted cleanliness in the dining area, while others pointed out that certain areas, like bathrooms, needed attention.
Product Quality
While some customers enjoyed their drinks and food, there were numerous complaints about incorrect orders and poor food quality.
- SSSamantha SanchezFeb 18, 20261.0I tried ordering a small caramel latte with almond milk and light ice and the person (male) on the speaker said that he cannot do light ice due to having too much product in the cup. I’ve been ordering lattes with light ice for more than 10 years and at that location. He refused to make it with less ice. They just lost a customer👎🏽
- IRI RJan 23, 20261.0Would be nice like it used to be…. Except that the drink was made wrong and the dough in the coffee roll was raw. The only reason we got the roll… there was only a choice of 3 baked items. Disappointed in lack of options. Lady was really nice.
- OSOoOh SnapDec 21, 20251.0Service is horrible
- BWBrian WDec 6, 20254.0Small line but cashier asked and took care of us immediately! Nice Job!
- SOShawn O'BoyleDec 1, 20255.0The two kind ladies working on 12/1/25 went above and beyond in terms of customer service! Very kind, considerate, and best Dunkin ive been to by far! :)
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' in New Hartford, NY?
Dunkin' is open Monday to Friday from 4:30 AM to 8:00 PM, and on Saturday and Sunday from 5:00 AM to 7:00 PM.
Does Dunkin' in New Hartford offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What kinds of meals are served at Dunkin' in New Hartford?
Dunkin' serves breakfast, lunch, and brunch meals.
What are some featured holiday beverages at Dunkin' this season?
The holiday menu features the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
How can I order ahead from Dunkin' in New Hartford?
You can order ahead using the Dunkin' mobile app available on iOS or Android, or order online via their order URL.
Does the Dunkin' location in New Hartford have a drive-thru?
Yes, this Dunkin' location has a drive-thru service for convenient ordering.
Which nearby places can I visit after stopping at Dunkin' in New Hartford?
You can visit nearby spots like Old Fort Schuyler, a historic landmark, or enjoy dessert at Burrstone Ice Cream Parlor, an ice cream shop close by.
Are there any medical centers near Dunkin' in New Hartford?
Yes, nearby medical centers include Midstate EMS Training Center, Mohawk Valley Network, and Slocum Dickson Medical Group.
What food and beverage options are available near Dunkin' besides coffee and donuts?
Nearby you can find Simple Shakes, a smoothie and juice bar, as well as restaurants like The Phoenician and Levant offering Middle Eastern cuisine.
How can the nearby Enterprise Rent-A-Car help customers visiting Dunkin'?
Customers can conveniently rent a car or truck from Enterprise Rent-A-Car nearby, making it easier to travel to and from Dunkin' and explore the New Hartford area.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website