A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Many customers found the new store layout confusing and difficult to navigate, leading to frustration during shopping.
Product Availability
Frequent reports of items being out of stock, causing customers to seek alternatives at other stores.
Customer Service
While some customers praised the friendly and helpful staff, others reported negative experiences with service, particularly at checkout.
Cleanliness and Organization
The store is generally noted for being clean and well-organized, with a good selection of products.
Checkout Experience
Long lines and a lack of cashiers were common complaints, with many customers expressing dissatisfaction with the checkout process.
CC
Chris
Feb 8, 2026
2.0
Great big store, not a lot of meat selection
LS
Lisa Sela
Feb 3, 2026
5.0
I like shopping 🛍 here the produce is great, the bakery section is great, register people very friendly.
NS
Najib Sandouk
Nov 21, 2025
4.0
The selection was great. Easy to manoover around.
GO
Gabby Osso
Oct 11, 2025
1.0
Yeah so some man came up to me saying that the cucumber i got was huge and it reminded him of how… and i quote.. “Inadequate I am.” Guess no more 4 for $5 cucumbers from me
MM
Me Me
Sep 29, 2025
1.0
Who decided to screw up the store? This new layout is absurd. I can find cookies in several different aisles. They have a chips/pretzels section that takes up about 20% of the store and I never see anyone in it. Candy takes up 25% of an aisle yet there is no sign telling you where it is located. It's so messed up that nobody in my family will shop here anymore. It takes 10x longer . It's not because it was redesigned and we aren't used to it, it's because the redesign is ridiculous. Someone was drunk when they came up with this plan. It makes NO SENSE and is incredibly awkward. Now Shop Rite has gotten more crowded, especially since Stop n' Shop raised their prices to charge us for the redesign. This store is so stupid they don't realize that Ocean State JobLot (next door) has some of the same items for half the price!!!
The store is fairly empty these days. I predict it will close within the next 2 years.
One more thing...they are ALWAYS OUT OF STOCK and when you ask the staff, nobody knows why!!
What are the operating hours of Stop & Shop in New City, NY?
Stop & Shop is open Monday to Saturday from 7:00 AM to 11:00 PM, and on Sunday from 7:00 AM to 10:00 PM.
What shopping options does Stop & Shop offer?
Customers can shop in-store, order online for pickup, or choose home delivery services.
Does Stop & Shop have a loyalty program?
Yes, Stop & Shop offers the GO Rewards loyalty program with personalized offers and points redeemable for gas or groceries.
What services can I find inside or at Stop & Shop?
Services include People’s United Bank, Coinstar, SCAN IT! Mobile, Check It!, Peapod delivery, and more.
Is Stop & Shop involved in community support programs?
Yes, it operates the Stop & Shop School Food Pantry Program to help ensure no student goes hungry.
Can I rely on Stop & Shop for grocery delivery?
Yes, Stop & Shop offers delivery services through its online platform.
Which banks are located near Stop & Shop in New City, NY?
People’s United Bank is located inside Stop & Shop, and Citizens Bank is also nearby.
What fitness options are nearby Stop & Shop?
There are several gyms close by including UFC Gym New City, UFC GYM, and Crunch Fitness.
Are there dining options close to Stop & Shop?
Mille Luci Pizzeria and Agnello'Brick Oven restaurants are nearby for dining before or after your grocery trip.
What other stores can I visit near Stop & Shop for home and lifestyle needs?
Nearby you can find Ocean State Job Lot for discount shopping, Vanderbilt Hardware & Paint for home improvement, and ZW Rainbow Nail and Spa for beauty services.
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