Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve New City, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
252 reviews
5 stars
122
4 stars
56
3 stars
17
2 stars
19
1 star
38
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, incorrect orders, and rude staff interactions.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty tables and the presence of flies.
Staff Attitude
While some customers praised friendly staff, many others noted a lack of friendliness and professionalism among employees.
Order Accuracy
There were numerous complaints about orders being incorrect or items missing, indicating a need for better training.
Overall Experience
The overall experience varied significantly, with some customers enjoying their visits while others expressed dissatisfaction with service and cleanliness.
- AAAngel AbrahamOct 4, 20251.0They keep getting my order wrong, it’s been multiples times now! I ordered hash browns and it was burned… I ordered hot tea, but received coffee…
- MGMaria GrinshpunSep 29, 20251.0Slowest operating DD location nationwide.
- CGCarlos GonzalezSep 13, 20255.0Exelente
- ESefraim shineJul 31, 20251.0there was no big macks or Mc chicken nugs they also didn't let me dip my donut in the coffee Machine
- VVVPJul 18, 20251.0The 3 girls in the front counter having a deep conversation and couldn’t be bothered when I politely asked for a bag and didn’t even call out my order when it was ready bc of their conversion needs to get a lesson on customer service. On 7/18 at 8am. Wasn’t even busy since we are in summer session.
Frequently Asked Questions About Dunkin'
What are the regular operating hours for Dunkin' in New City, NY?
Dunkin' in New City, NY is open daily from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup options?
Yes, Dunkin' New City offers both delivery and curbside pickup services for your convenience.
What new holiday drinks are available at Dunkin' during the season?
You can enjoy the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher this holiday season at Dunkin'.
Can I order ahead using a mobile app at Dunkin' New City?
Yes, you can order ahead quickly using the Dunkin' mobile app available on both iOS and Android devices.
Are there vegetarian options available at this Dunkin' location?
Yes, Dunkin' New City offers vegetarian options on their menu, along with coffee, donuts, and breakfast sandwiches.
Does Dunkin' in New City accept credit and debit cards?
Yes, this Dunkin' location accepts both credit and debit card payments for your convenience.
Is there free Wi-Fi available at Dunkin' New City?
Yes, Dunkin' New City provides free Wi-Fi for customers to use during their visit.
What nearby places can I visit before or after grabbing a coffee at Dunkin'?
Before or after visiting Dunkin', you can check out nearby spots like Apple Bank for banking, Potato Republic for sandwiches, or the sushi restaurant Sarkura Japan for Asian cuisine.
Are there nearby convenience stores or quick snack shops near Dunkin' in New City?
Yes, 7-Eleven convenience store and Smoothie King smoothie bar are close by for quick snacks or drinks in the area.
What nearby services are available for beauty or health-related needs close to Dunkin'?
Nearby beauty and health services include Supercuts hair salon, Oscar Nails salon, and Footies Spa offering massage and reflexology.