Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve New City, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
257 reviews
5 stars
124
4 stars
56
3 stars
17
2 stars
19
1 star
41
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted rude and unfriendly staff, with complaints about employees ignoring customers and engaging in conversations instead of serving.
Order Accuracy
Many customers reported consistent issues with incorrect orders, including missing items and wrong food preparation.
Service Speed
A significant number of reviews mentioned slow service, with long wait times and inefficient handling of orders.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and the presence of flies, which detracted from their experience.
Mixed Experiences
While some customers praised the friendly staff and good service, others expressed disappointment, indicating a lack of consistency in service quality.
- ABAri Berkowitz5 days ago5.0The Dunkin’ Donuts in New City, New York is one of my favorite spots to grab a great cup of coffee. Every visit is a consistently enjoyable experience. The coffee is always fresh, flavorful, and exactly what I’m looking for to start my day or take a quick break. The service here is excellent—friendly, efficient, and welcoming, making every visit pleasant and hassle-free. The staff goes out of their way to ensure customers feel comfortable and taken care of. Another nice touch is that the bathrooms are clean and well-maintained, which always adds to the overall experience. The atmosphere is cozy and inviting, making it a nice place to stop by whether you’re in a hurry or want to sit and enjoy your coffee for a few minutes. Overall, this Dunkin’ Donuts is reliable, warm, and customer-friendly. Highly recommended for anyone in New City looking for delicious coffee and great service!
- LSLord SanchezJan 14, 20261.0Very rude staff. They are so busy cleaning & talking, they ignored 3 customers on line. Very nasty demeanor. 01/14/3026 @ 3:30 PM.
- BSBina SlaterDec 26, 20251.0They always give bacon when I specifically say no bacon. Did not give refund and does not fix the issue. I’m not sure if the workers make a mistake every single time or it’s just to be annoying. This happens EVERY TIME. Don’t bother with this store, they never get it right
- AAAngel AbrahamOct 4, 20251.0They keep getting my order wrong, it’s been multiples times now! I ordered hash browns and it was burned… I ordered hot tea, but received coffee…
- MGMaria GrinshpunSep 29, 20251.0Slowest operating DD location nationwide.
Frequently Asked Questions About Dunkin'
What are the regular operating hours for Dunkin' in New City, NY?
Dunkin' in New City, NY is open daily from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup options?
Yes, Dunkin' New City offers both delivery and curbside pickup services for your convenience.
What new holiday drinks are available at Dunkin' during the season?
You can enjoy the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher this holiday season at Dunkin'.
Can I order ahead using a mobile app at Dunkin' New City?
Yes, you can order ahead quickly using the Dunkin' mobile app available on both iOS and Android devices.
Are there vegetarian options available at this Dunkin' location?
Yes, Dunkin' New City offers vegetarian options on their menu, along with coffee, donuts, and breakfast sandwiches.
Does Dunkin' in New City accept credit and debit cards?
Yes, this Dunkin' location accepts both credit and debit card payments for your convenience.
Is there free Wi-Fi available at Dunkin' New City?
Yes, Dunkin' New City provides free Wi-Fi for customers to use during their visit.
What nearby places can I visit before or after grabbing a coffee at Dunkin'?
Before or after visiting Dunkin', you can check out nearby spots like Apple Bank for banking, Potato Republic for sandwiches, or the sushi restaurant Sarkura Japan for Asian cuisine.
Are there nearby convenience stores or quick snack shops near Dunkin' in New City?
Yes, 7-Eleven convenience store and Smoothie King smoothie bar are close by for quick snacks or drinks in the area.
What nearby services are available for beauty or health-related needs close to Dunkin'?
Nearby beauty and health services include Supercuts hair salon, Oscar Nails salon, and Footies Spa offering massage and reflexology.