Wendy's

4.2
1708 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
90 East Route 59, Nanuet, NY
10954, United States

Hours

Reviews

4.2
1,708 reviews
5 stars
905
4 stars
445
3 stars
207
2 stars
42
1 star
109

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, particularly from specific staff members who were described as rude and dismissive.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and mistakes in food preparation.

Food Quality

While some customers praised the freshness and taste of the food, others experienced issues with cold or improperly cooked items.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms.

Speed of Service

Despite complaints about service quality, many customers noted that the service was generally quick, especially during busy hours.
  • BB
    Bas Bruck
    6 days ago
    1.0
    I’ve been coming here for years, even though the chick-fil-a opened next door, however, lately I feel so uncomfortable as the older lady in the window is not just rude she also wears a keffiyeh to work..not cool, she’s Jamaican or something so that’s not just a staunch political statement it’s also cultural appropriation. Nobody should accost their customers with their political ideologies, especially when it’s an ideology that doesn’t accept certain cultures or countries. You’re there to make ppl comfortable, not uncomfortable.
  • JG
    J G
    Nov 17, 2025
    1.0
    Hola, buenas tardes. Ahora mismo estoy en el parqueo del Wendy’s de Nanuet, NY (90 East Rte 59) y quiero reportar una situación seria con mi orden. Compré dos Medium Combos Classic Asiago Club, un café caramelado (MD Caramel Swtfoam CB) y un SM Chili, y lamentablemente la comida está en muy malas condiciones. • La carne tiene un olor desagradable y sabe mal, imposible de comer. • El café de caramelo sabe a pura agua con apenas un toque de caramelo. • La calidad general de la comida no corresponde al precio pagado ($28.58). En la factura aparece la información de quien me atendió (Amanda) y el detalle completo de los artículos, por si necesitan verificarlo. Estoy muy decepcionado porque vine a comer tranquilo en el carro, y no puedo consumir nada de lo que me entregaron. Por favor necesito una solución inmediata: reembolso, reemplazo de la comida o la intervención del gerente. Agradezco una respuesta lo antes posible. Gracias.
  • AT
    anni tea
    Oct 16, 2025
    3.0
    i love this place because it’s open so late. they are quick and it’s tasty but, every time i go to drive thru the lady taking the order is really rude & the customer service from her is just not pleasant. she always takes my order after 10pm and never fails to be rude. please train your staff - or just the lady better customer service.
  • BB
    Bread Butta
    Oct 14, 2025
    1.0
    I Asked to have the Chicken heated up a little extra So their Poor management from the short Spanish lady said it comes hot then rolled her eyes at me using her lips to show me how dare I ask them to heat it up extra. I asked for money money back, if thats what goes into making my food. Refund where every I go and I ask like burger king they never gave me an attitude and it was always extra hot. Lucy another Manager came out,she was welcoming and wanted to rectify the situation I would of but by them I had to just go somewhere else! Sorry I could not give any Stars!
  • YR
    Yxnng_jefrey1 Ramirez
    Oct 9, 2025
    1.0
    ordered a double bacon stack i instead got a single with just cheese and ketchup. and when i tried asking for sweet and sour, they said they didnt have, when i asked for bbq they gave a idc attitude when handing it to me

Frequently Asked Questions About Wendy's

Is Nanuet Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.