Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent food quality, with some praising freshness while others complained about stale or improperly cooked items.
Customer Service
There are numerous complaints about rude staff and poor customer service, particularly at the drive-thru, with some positive mentions of specific employees.
Cleanliness
Several reviews noted cleanliness issues, particularly in the dining area and restrooms, while others mentioned a clean environment.
Order Accuracy
Many customers experienced issues with incorrect orders, especially during busy times, leading to frustration.
Speed of Service
While some customers appreciated the quick service, others reported long wait times and slow service during peak hours.
PL
Pacilya Laguerre
1 day ago
5.0
love wendy’s forever
JV
John Verrengia
Jan 3, 2026
4.0
Put something on the bottom of the chairs. Extremely noisy.
HR
Hudson Valley Reviewer
Nov 30, 2025
5.0
I’m giving this Wendy’s a full 5 stars, and honestly, they earned every one of them. I never thought I would write a review talking about mayo of all things, but here we are — because this location actually changed my mind about it. For most of my life, I hated mayo. Couldn’t stand the taste, the texture, nothing. I always ordered every sandwich from anywhere “no mayo,” no exceptions. But one day at this Wendy’s, I forgot to say “no mayo,” and the sandwich came exactly the way they make it. And I have to admit — it was shockingly good.
Something about the way this Wendy’s prepares their sandwiches just hits different. The mayo here doesn’t taste heavy or overpowering. It blends perfectly with the fresh lettuce, tomato, and the hot off-the-grill burger. Instead of being gross, it actually elevated the flavor. I took one bite expecting to scrape it off, and instead I finished the whole thing. That’s when you know a restaurant is doing something right.
The food at this location is consistently fresh. The fries come out hot, the burgers taste like they were made to order, and everything is put together neatly — not thrown in the wrapper like some fast-food spots do. The service is also surprisingly quick, even during busier times, and the staff is polite every time we stop in.
If a Wendy’s can make someone who hated mayo become a fan of it, that says everything. This is definitely one of the best Wendy’s locations we’ve ever been to, and we’ll keep coming back.
BB
Bas Bruck
Nov 18, 2025
1.0
I’ve been coming here for years, even though the chick-fil-a opened next door, however, lately I feel so uncomfortable as the older lady in the window is not just rude she also wears a keffiyeh to work..not cool, she’s Jamaican or something so that’s not just a staunch political statement it’s also cultural appropriation. Nobody should accost their customers with their political ideologies, especially when it’s an ideology that doesn’t accept certain cultures or countries. You’re there to make ppl comfortable, not uncomfortable.
JG
J G
Nov 17, 2025
1.0
Hola, buenas tardes.
Ahora mismo estoy en el parqueo del Wendy’s de Nanuet, NY (90 East Rte 59) y quiero reportar una situación seria con mi orden.
Compré dos Medium Combos Classic Asiago Club, un café caramelado (MD Caramel Swtfoam CB) y un SM Chili, y lamentablemente la comida está en muy malas condiciones.
• La carne tiene un olor desagradable y sabe mal, imposible de comer.
• El café de caramelo sabe a pura agua con apenas un toque de caramelo.
• La calidad general de la comida no corresponde al precio pagado ($28.58).
En la factura aparece la información de quien me atendió (Amanda) y el detalle completo de los artículos, por si necesitan verificarlo.
Estoy muy decepcionado porque vine a comer tranquilo en el carro, y no puedo consumir nada de lo que me entregaron. Por favor necesito una solución inmediata: reembolso, reemplazo de la comida o la intervención del gerente.
Agradezco una respuesta lo antes posible.
Gracias.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's in Nanuet, NY?
The drive-through at Wendy's in Nanuet is open daily from 6:30 AM to 2:00 AM.
Is the Wendy's in Nanuet currently open?
Yes, Wendy's in Nanuet is open and committed to serving quality food every day with dine-in, drive-thru, and delivery options.
Does Wendy's in Nanuet serve breakfast?
Yes, Wendy's in Nanuet serves breakfast including combos, croissants, biscuits, sandwiches, coffee, and sides.
How can I find the menu and pricing for Wendy's in Nanuet?
You can view the menu and prices by visiting order.wendys.com or using the mobile app and selecting the Nanuet location.
What payment options does Wendy's in Nanuet accept?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How do I contact Wendy's Nanuet location for feedback or questions?
You can call (845) 627-0264 or reach out through their Customer Care via the Contact page or call 888-624-8140.
Is delivery available from Wendy's in Nanuet?
Delivery availability near you can be checked via their app or on order.wendys.com by entering your address.
What are some nearby restaurants to Wendy's in Nanuet?
Nearby restaurants include Golden Dragon (Pan-Asian), Moe's Southwest Grill (Mexican/Tex-Mex), Momoyama Sushi House, Umi Ramen, and Chick-fil-A.
Are there entertainment options near Wendy's in Nanuet?
Yes, AMC Palisades Mall cinema is nearby, a great place to catch a movie before or after your meal.
What nearby services can customers access when visiting Wendy's in Nanuet?
Nearby services include Advanced Audiology of NY, Valley Medical Group, Beach Bum Tanning & Airbrush Salon, The Vitamin Shoppe, and a 7-Eleven convenience store.