Wendy's

4.2
1717 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
90 East Route 59, Nanuet, NY
10954, United States

Hours

Reviews

4.2
1,717 reviews
5 stars
909
4 stars
448
3 stars
208
2 stars
42
1 star
110

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some praising freshness while others complained about stale or improperly cooked items.

Customer Service

There are numerous complaints about rude staff and poor customer service, particularly at the drive-thru, with some positive mentions of specific employees.

Cleanliness

Several reviews noted cleanliness issues, particularly in the dining area and restrooms, while others mentioned a clean environment.

Order Accuracy

Many customers experienced issues with incorrect orders, especially during busy times, leading to frustration.

Speed of Service

While some customers appreciated the quick service, others reported long wait times and slow service during peak hours.
  • PL
    Pacilya Laguerre
    1 day ago
    5.0
    love wendy’s forever
  • JV
    John Verrengia
    Jan 3, 2026
    4.0
    Put something on the bottom of the chairs. Extremely noisy.
  • HR
    Hudson Valley Reviewer
    Nov 30, 2025
    5.0
    I’m giving this Wendy’s a full 5 stars, and honestly, they earned every one of them. I never thought I would write a review talking about mayo of all things, but here we are — because this location actually changed my mind about it. For most of my life, I hated mayo. Couldn’t stand the taste, the texture, nothing. I always ordered every sandwich from anywhere “no mayo,” no exceptions. But one day at this Wendy’s, I forgot to say “no mayo,” and the sandwich came exactly the way they make it. And I have to admit — it was shockingly good. Something about the way this Wendy’s prepares their sandwiches just hits different. The mayo here doesn’t taste heavy or overpowering. It blends perfectly with the fresh lettuce, tomato, and the hot off-the-grill burger. Instead of being gross, it actually elevated the flavor. I took one bite expecting to scrape it off, and instead I finished the whole thing. That’s when you know a restaurant is doing something right. The food at this location is consistently fresh. The fries come out hot, the burgers taste like they were made to order, and everything is put together neatly — not thrown in the wrapper like some fast-food spots do. The service is also surprisingly quick, even during busier times, and the staff is polite every time we stop in. If a Wendy’s can make someone who hated mayo become a fan of it, that says everything. This is definitely one of the best Wendy’s locations we’ve ever been to, and we’ll keep coming back.
  • BB
    Bas Bruck
    Nov 18, 2025
    1.0
    I’ve been coming here for years, even though the chick-fil-a opened next door, however, lately I feel so uncomfortable as the older lady in the window is not just rude she also wears a keffiyeh to work..not cool, she’s Jamaican or something so that’s not just a staunch political statement it’s also cultural appropriation. Nobody should accost their customers with their political ideologies, especially when it’s an ideology that doesn’t accept certain cultures or countries. You’re there to make ppl comfortable, not uncomfortable.
  • JG
    J G
    Nov 17, 2025
    1.0
    Hola, buenas tardes. Ahora mismo estoy en el parqueo del Wendy’s de Nanuet, NY (90 East Rte 59) y quiero reportar una situación seria con mi orden. Compré dos Medium Combos Classic Asiago Club, un café caramelado (MD Caramel Swtfoam CB) y un SM Chili, y lamentablemente la comida está en muy malas condiciones. • La carne tiene un olor desagradable y sabe mal, imposible de comer. • El café de caramelo sabe a pura agua con apenas un toque de caramelo. • La calidad general de la comida no corresponde al precio pagado ($28.58). En la factura aparece la información de quien me atendió (Amanda) y el detalle completo de los artículos, por si necesitan verificarlo. Estoy muy decepcionado porque vine a comer tranquilo en el carro, y no puedo consumir nada de lo que me entregaron. Por favor necesito una solución inmediata: reembolso, reemplazo de la comida o la intervención del gerente. Agradezco una respuesta lo antes posible. Gracias.

Frequently Asked Questions About Wendy's

Is Nanuet Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's in Nanuet, NY?

The drive-through at Wendy's in Nanuet is open daily from 6:30 AM to 2:00 AM.