Business Details
About
Mexican Restaurant
Location
Hours
Reviews
4.7
641 reviews
5 stars
566
4 stars
33
3 stars
14
2 stars9
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, including rudeness and unprofessional behavior from staff.
Food Quality
Mixed feedback on food quality; while some praised specific items like birria tacos, others found many dishes bland or poorly prepared.
Cleanliness
Several customers noted the restaurant's cleanliness and pleasant atmosphere.
Staff Performance
Positive mentions of specific staff members who provided excellent service, contrasting with complaints about others.
Overall Experience
While some customers enjoyed their meals and expressed a desire to return, others had negative experiences that deterred them from coming back.
- EMEric MazurkiewiczOct 31, 20251.0BY FAR THE WORST CUSTOMER SERVICE I’VE EVER SEEN. They sent us the wrong food order then refused to make it right. Told us to call the delivery guy. Repeatedly put us on hold for 5-10 minutes at a time and proceeded to hang up. After hanging up and calling back, pleading with them to make it right they refused to pick up the phone. Completely unprofessional, rude and disgraceful. Will never eat here again and telling everyone we know to steer clear of this place unless they want the wrong food, to be told to fix the issue themselves and to be repeatedly disrespected despite the error being theirs.
- DGDavid GilbertOct 29, 20255.0Very tasty as usual
- MVMissy VanderploegOct 16, 20255.0We decided to try this place and we will certainly be back again. Everything arrived correctly and hot. The salsa and sauces were great. We all enjoyed what we ordered.
- BFBrett FloranceOct 4, 20254.0Food was ok. Prompt delivery though. Elote and tres leches cake were good. Tacos were mediocre.
- JSJack ShizzOct 3, 20255.0Never a bad meal here. For a chain restaurant the food is top tier. Highly recommend. Chicken quesadilla no cream, chicken taco with the works, and of course the delicious birria tacos
Frequently Asked Questions About Sombrero Tacoria Nanuet
What are the regular business hours for Sombrero Tacoria Nanuet?
Sombrero Tacoria Nanuet is open Monday through Thursday from 11:00 AM to 9:00 PM, Friday and Saturday from 11:00 AM to 10:00 PM, and Sunday from 12:00 PM to 9:00 PM.
What are the delivery hours for Sombrero Tacoria Nanuet?
Delivery is available Monday through Thursday from 11:00 AM to 9:00 PM, Friday and Saturday from 11:00 AM to 10:00 PM, and Sunday from 12:00 PM to 9:00 PM.
Does Sombrero Tacoria Nanuet offer takeout services and what are the hours?
Yes, takeout services are offered Monday through Thursday from 11:00 AM to 9:00 PM, Friday and Saturday from 11:00 AM to 10:00 PM, and Sunday from 12:00 PM to 9:00 PM.
Are there any special holiday hours for Sombrero Tacoria Nanuet?
On May 5th each year, the restaurant opens early at 9:00 AM and closes at 10:00 PM. On July 4th, the restaurant is closed.
What types of services does Sombrero Tacoria Nanuet provide for ordering?
The restaurant offers both in-store pickup and delivery services for customer convenience.
What is the address and contact number for Sombrero Tacoria Nanuet?
Sombrero Tacoria Nanuet is located at 4101 Fashion Drive, Nanuet, NY 10954. You can reach them by phone at +1 845-572-5454.
Where can I view the menu or place an order online for Sombrero Tacoria Nanuet?
You can view the menu and place orders online at https://thesombrero.com/menu.
What nearby shopping centers can I visit before or after dining at Sombrero Tacoria Nanuet?
You can visit The Shops at Nanuet and Nanuet Town Centre, both nearby shopping centers offering a variety of stores and entertainment options.
Are there other Mexican restaurants near Sombrero Tacoria Nanuet?
Yes, nearby Mexican dining options include QDOBA Mexican Eats and Qdoba Mexican Grill, both fast and casual choices.
What other amenities or services are located near Sombrero Tacoria Nanuet?
Nearby you can find beauty salons like Sola Salon Studios and European Wax Center, clothing stores such as Banana Republic and Express, and specialty schools including British Swim School and SafeSplash Swim School.