Panera Bread

3.6
634 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Nanuet is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
24A Rockland Plaza North Middletown Road, Nanuet, NY
10954, United States

Hours

Reviews

3.6
634 reviews
5 stars
252
4 stars
146
3 stars
76
2 stars
50
1 star
110

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, order inaccuracies, and poor customer service experiences, particularly from management.

Food Quality

There were numerous complaints about the quality and portion sizes of food, with many customers feeling that the food was overpriced for what they received.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.

Atmosphere

The restaurant was noted for having a pleasant atmosphere, suitable for dining or working, although this was sometimes overshadowed by service and cleanliness issues.
  • MR
    Mindy Rader
    6 days ago
    1.0
    ‼️New Name Panera Bread Without Butter So we’re at Panera Bread in Nanuet and ordered soup and 2 salads and it comes with bread. I asked them for butter. The guy said I have to get the manager. Manager came over and the guy said this lady wants butter. The manager says “we don’t give butter except for bagels” He said “it’s too expensive.” So after paying for $35 worth of food, he didn’t wanna give me any butter for my bread. Hence the name change. I’m talking about Panera in Nanuet. You can go to Woodcliff Lake and they’ll give you all the butter you want. It’s so funny. But also sad. You can call me Karen, but if you wanna eat Panera, go to Bergen County. PS I never give negative reviews but this was just wrong on every level.
  • BC
    Beyto Can
    Nov 10, 2025
    1.0
    I've been a loyal Panera member for six years and have visited countless locations. We had a 45-day job very close to this branch, so we came here for lunch every single day. This place is an absolute disgrace and deserves a badge for being the single worst Panera Bread location I have ever experienced. Because our time was always limited, we used the mobile app to order ahead. However, our orders were constantly wrong or had items missing. On one occasion, we found bacon in a vegetarian salad. The worst incident was when an order wasn't even prepared. When we asked about it, we showed the staff the complete, confirmed order on the app—proof of purchase, the order number, the location, and all the items—and we still couldn't get our food. At this location, you literally have to beg like a beggar to get the items you already paid for, even when everything is clearly printed on the receipt. It's completely unacceptable.
  • RK
    Radhika Khan
    Oct 26, 2025
    5.0
    Came in for a quick coffee, quick it was. Coffee was hot fresh. Staff was friendly, special thanks to Israel for customizing my daughters drink. Thank you for your attention and patience.
  • FM
    Ferret Man
    Oct 25, 2025
    3.0
    the workers are slower than snails.
  • BM
    Brian Mark
    Oct 9, 2025
    1.0
    I’ve been to this Panera a few times. However, one lunch visit completely changed my mind. It was lunchtime, I was already getting hangry, and somehow my order was messed up not once, not twice, but three times — by the manager, no less. I ordered the You Pick Two, asking specifically for a half sandwich and salad. First, I got a soup and sandwich combo I didn’t order. Second attempt? Still wrong — and a vegetarian sandwich I never asked for. It took about 30 minutes just to finally get the correct meal. At that point, my hunger was gone, but my confusion wasn’t. Maybe a little retraining for the staff (and manager) would go a long way.

Frequently Asked Questions About Panera Bread

Does Panera Bread Nanuet accept reservations?

No, Panera Bread Nanuet does not accept reservations.

What are the delivery hours for Panera Bread Nanuet?

Delivery is available daily from 7:00 AM to 9:00 PM.