McDonald's

3.3
1691 reviews
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Business Details

265 Rt 59, Nanuet, NY
10954, United States
(845) 623-1157
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
265 Rt 59, Nanuet, NY
10954, United States

Hours

Reviews

3.3
1,691 reviews
5 stars
540
4 stars
349
3 stars
285
2 stars
122
1 star
395

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted extremely slow service, with many customers waiting 20-45 minutes for their orders, often receiving incorrect items.

Staff Attitude

Several customers reported rude and dismissive behavior from staff, including managers, leading to a negative dining experience.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poor communication regarding their requests.

Cleanliness and Environment

The restaurant was noted to be messy and poorly maintained, with some customers reporting unsanitary conditions.

Positive Experiences

A few reviews mentioned excellent service from specific staff members, indicating that positive experiences do occur, albeit infrequently.
  • ER
    Edwin Ramos
    5 days ago
    1.0
    It’s a bad service. I wait for two burgers and two wraps 10 piece. Chicken nuggets almost 30 minutes.
  • JB
    Josh B.
    Dec 25, 2025
    1.0
    The worker at the window was very rude and repeated slammed the widow close as I tried to speak. She gave me my order completely messed up. My fries were cold, drinks were wet, burger undercooked and had an attitude because I was waiting for the rest of my order that she forgot. And when I went to ask for my stuff to be remade she said its to busy and shut the window again. I never complain because I understand things can get crazy. But this is a whole other level of disrespect and I will not be eating from here again. I want my money back I cant even feed this to a wild animal.
  • CB
    Chase Blanks
    Dec 15, 2025
    1.0
    Stale bagel with tiny steak smaller than the egg. Cup of ice with sprinkle of oj. It's been two years and I'll try again maybe in five years
  • TP
    Tim Plagainos
    Dec 13, 2025
    4.0
    Open 24 hours, which is rare after COVID apocalypse. Staff is great
  • JT
    Jeanpierre Torres
    Nov 29, 2025
    1.0
    This store never has shakes available was there just today, i ordered a shake and was given a smoothie. I let them know that its not what i asked for and their excuse was "They never have syrups on the weekends" this absolutely ridiculous. I also ordered a mc chicken and received a Mc crispy patty instead!!!
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Nanuet, NY?

McDonald's in Nanuet, NY is open 24 hours a day, 7 days a week, including delivery and drive-through services.

Does McDonald's in Nanuet offer delivery and pickup services?

Yes, McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.