Business Details
About
Mexican Restaurant
Chipotle Nanuet is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.6
469 reviews
5 stars
111
4 stars
71
3 stars
26
2 stars
33
1 star
228
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted the restaurant's unsanitary conditions, with dirty tables, floors, and food preparation areas.
Portion Sizes
Customers frequently complained about small portion sizes and inconsistent servings, often feeling they did not receive value for their money.
Customer Service
Feedback indicated poor customer service experiences, including rude staff interactions and lack of proper training among employees.
Food Quality
Several reviews mentioned issues with food quality, including cold meals, bland flavors, and incorrect orders.
- AMaidan mJan 1, 20261.0Never did a review on my life , but I pay for the extra portions on the app and they don’t add extra, the portions are super small
- LMLilian MoranJan 1, 20261.0This place is absolutely ridiculous. That is why I will leave this big review . Hands down the worst Chipotle I have ever been to. Everything looked filthy—from the glass by the food, the containers, the floors, to the kitchen area. It was extremely unappetizing and unsanitary. The customer service was just as bad. I ordered a kids quesadilla and was told they didn’t have it. I then asked if I could get a large quesadilla instead, and the employee responded that they “don’t sell big ones,” which made no sense at all. When it was time to pay, the cashier struggled to give me change because she didn’t have singles. She asked a manager for help, and although the manager said “give me a minute,” she completely ignored her afterward and stayed on her phone. The entire experience was unbelievable. Whoever is responsible for managing this location is clearly failing. This place could have many more customers if it were run properly, but with conditions and service like this, I would not recommend it to anyone.
- SSScott SteinbergJan 1, 20261.0Food was all cold, and thrown into a bowl Restaurant had napkins, food , and plastic utensils all over the floor. None of the tables looked like they’ve never been cleaned. This place needs a good cleaning and much better management. Hate to write all of this, but something is seriously wrong here.
- MBMustafa BellisDec 31, 20255.0I had an amazing interaction with Rodrigo, the manager at Chipotle, and his professionalism truly stood out. Since he became manager, there have been clear positive changes to the store management I used to come here before and it was often dirty, but now it’s clean, organized, and well-run. He was knowledgeable, attentive, and handled everything with confidence and care, which made the experience enjoyable. Rodrigo’s leadership and dedication are obvious, and it has truly transformed the location.
- AJArek JachimowiczDec 30, 20255.0Tasty and pleasant experience at this well known fast food, Mexican venue, not as pricey for a large family meal
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Nanuet serve?
Chipotle Mexican Grill in Nanuet offers a customizable menu with burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial additives.
What are the opening hours of the Chipotle Mexican Grill at 79 Rockland Plaza, Nanuet?
Chipotle Mexican Grill in Nanuet is open daily from 10:45 AM to 11:00 PM.
How can I order food online from Chipotle Mexican Grill in Nanuet?
You can order online via the Chipotle app or through their order website at https://order.chipotle.com/.
Does Chipotle Mexican Grill in Nanuet have any loyalty or rewards program?
Yes, customers can sign up for Chipotle Rewards to earn exclusive offers and free food.
Is Chipotle Mexican Grill in Nanuet welcoming to the LGBTQ community?
Yes, Chipotle Mexican Grill in Nanuet welcomes LGBTQ customers.
Where is Chipotle Mexican Grill located in Nanuet?
It is located at 79 Rockland Plaza, Unit 1, in the Rockland area of Nanuet, NY 10954.
What nearby places can I visit before or after dining at Chipotle Mexican Grill Nanuet?
Nearby places include Starbucks for coffee, Barnes & Noble bookstore, and Nanuet Diner for additional dining options.
Are there retail stores near Chipotle Mexican Grill in Nanuet for shopping?
Yes, nearby retail stores include Casual Male XL, dressbarn, Destination Maternity, Petco, and Men's Wearhouse.
Can I combine a visit to Chipotle with some health and wellness shopping nearby?
Certainly, you can visit A Matter of Health for organic groceries and health foods near Chipotle Mexican Grill in Nanuet.
How do I contact Chipotle Mexican Grill in Nanuet for inquiries or catering?
You can call them at +1 845-367-4080 or email at NY.3387.Nanuet@chipotle.com for more information or catering services.