Numerous customers reported extremely slow service, lack of attention from staff, and overall poor customer service experiences.
Food Quality
Many reviews highlighted issues with food quality, including cold wings, incorrect orders, and poorly prepared items.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Staff Attitude
There were complaints about rude or unprofessional behavior from staff, contributing to a negative dining experience.
Inconsistent Experience
Customers expressed frustration over inconsistent service and food quality, with some visits being satisfactory while others were disappointing.
AA
Alexander A
2 days ago
1.0
This is the worst Buffalo Wild Wings in the NJ area. The wings came out cold, shriveled up and the service was mediocre. Do yourself a favor and go to the one in Parsippany Troy hills if you really crave it
GG
Goofy Gal
Dec 30, 2025
2.0
Our service was good. The food was mediocre fast food. I love wings and onion rings, but really over priced.
AT
Ann T
Dec 21, 2025
1.0
My husband and I thought we go have some wings so we drove to Buffalo Wild Wings in Nanuet. What a mistake we walked in, and wantef to sit at the bar. There was one person sitting at the bar and literally the whole bar was filled with dirty glasses and plates/ trays. There was 3 people behind the bar at the time. We sat at the cleanest part of the bar that just had 2 dirty trays and 2 glasses. Someone finally came over and removed them and wiped the bar in front of us. The rest of the restaurant wasn't busy either. We finally ordered our drinks and maybe 10 min later we got them. We ordered our food, wings and a salad with chicken. It took more than 30 min to get it and when we got them we didn't have utensils or napkins to eat with. My husband had to get up and find someone to ask to get them. The wings were cold and the grilled chicken was hard and dry. The bathroom was filthy the restaurant is dirty with plates stacked on tables. I don't even want to know what the kitchen looks like. We will not be back that's for sure. 🤢