Buffalo Wild Wings

3.5
1170 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
8141 Fashion Dr, Nanuet, NY
10954, United States

Hours

Reviews

3.5
1,170 reviews
5 stars
471
4 stars
220
3 stars
149
2 stars
95
1 star
235

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, with long wait times to be seated, for orders to be taken, and for food to arrive.

Food Quality

Many reviews mentioned cold or poorly prepared food, including overcooked wings and hard fries, leading to dissatisfaction with the dining experience.

Staff Attitude

Several customers noted unprofessional behavior from staff, including rudeness and lack of attention, which contributed to a negative atmosphere.

Inconsistency

The quality of service and food varied significantly between visits, with some customers experiencing excellent service while others faced numerous issues.

Cleanliness Concerns

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and floors, which detracted from the overall experience.
  • MW
    Morgan Wall
    2 days ago
    1.0
    HORRIBLE!!!! I have been to buffalo wild wings many times but never this location, decided to give it a try. Right off the bat, we did not get greeted by anyone when we walked inside. Our server Matthew was absolutely disrespectful and inconsiderate. The food was also HORRORable!! I do not recommend going to this location at all, we felt like we didn’t even want to tip.
  • SC
    S C
    Nov 8, 2025
    1.0
    I'm officially never coming to this location again. I've been here before and dine in has usually not been a problem. The past few times for take out has been the real issue and tonight was the worst. I went and ordered 15 boneless wings and asked for the number of sauces I could get. The lady looked at me confused as if she didn't understand. Then I ask for dry rub buffalo sauce. The lady proceeds to not understand what I'm saying even after multiple times I clarified myself. I said probably ten times that I asked for dry rub buffalo and she proceeded to reply with original buffalo. I pointed at the menu to the dry rub and she responded with "yea original buffalo." Needless to say my order came out incorrect because she didn't put it in correctly. She also didn't know how to work machine to place our order. This is the 3rd time this has happened and I'm done.
  • MH
    Mark Host
    Oct 21, 2025
    1.0
    I love Buffalo Wild Wings in general. I've been going since they were still called BW3. Unfortunately, this location is a travesty. I've gotten some of the worst service I've ever had at a restaurant here. I've gone every so often since this location opened, but I've never seen the same staff twice. Their turnover must be horrendous. I keep giving them the benefit of the doubt, hoping that after they've been open a while the issues will eventually get fixed, but that has hasn't happened. After my visit tonight, I don't think I'll ever go back. I'd rather drive to the White Plains or Paramus locations. Our server couldn't have been worse. She paid no attention to us. Even after she spilled part of my drink on the table and said she would get some napkins and be right back, she disappeared and we didn't see her until the food came; she just left the mess there, but still had to go back to get napkins after she brought the food, because we had none. We also didn't have silverware. This place also doesn't seem to understand the concept of an appetizer, because the appetizer we ordered came to the table at the same time as our entree. To make it even worse, the appetizer was hot, as if it had just come out of the fryer, but our wings were cold. After the food came out, our server never checked on us to see if everything was ok, and to get a refill we had to call her over to the table. The place wasn't busy; I've been there when there were more than twice as many people. There's were plenty of empty tables. Several times she went to other tables she was also serving and would walk right by our table, but never looked at us or asked if we needed anything. Honestly, it felt like she was ignoring us on purpose for some reason. This was the worst service I've ever had, and I can't believe the owner lets their staff give this poor a level of service. Frankly, the Buffalo Wild Wings corporate office should revoke this location's franchise agreement, because they're giving the brand a bad name.
  • FA
    FHMMG Awesomesauce
    Oct 18, 2025
    1.0
    Not able to actually rate this properly as we waited 30min and were not even greeted by a waiter/waitress. Nobody addressed the wait time, except for the the host at the door that mentioned it would take 10-15 min to be seated. After 20 minutes of waiting I realized that it was understaffed. I really wished I was able to of even gotten any type of attention that would’ve made me felt like I was acknowledged. After 30min we got up and walked out and I mentioned to the same host that we were leaving and he said I understand and apologized. Maybe next time. Going to Planet wings or BJ’s
  • SW
    Shana wilms
    Oct 13, 2025
    5.0
    Here for lunch and John is the best!!!!!

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Nanuet specialize in?

Buffalo Wild Wings in Nanuet specializes in award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.

Where is Buffalo Wild Wings located in Nanuet, NY?

It is located at 8141 Fashion Dr, Nanuet, NY 10954, USA.