Dunkin'

4.0
237 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Mount Sinai, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
381 Route 25A, Mount Sinai, NY
11766, United States

Hours

Reviews

4.0
237 reviews
5 stars
133
4 stars
40
3 stars
22
2 stars
12
1 star
30

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed; while many praise the friendly and attentive staff, others report rude service and incorrect orders.

Product Consistency

The quality of coffee and food items is generally praised, with many customers noting fresh coffee and delicious pastries, though some report inconsistencies in order accuracy.

Cleanliness

The location is frequently described as clean and well-organized, contributing positively to the overall customer experience.

Management Issues

Several reviews highlight concerns regarding management, particularly in handling customer complaints and order accuracy.
  • KG
    Kristi Gianutsos
    Dec 17, 2025
    5.0
    Great experience every time at this Dunkin’! The gentleman working the drive-thru in the morning is always kind and welcoming, which really starts the day off right. The coffee is consistently fresh, and the pastries are always delicious. Fast, friendly service and great quality—highly recommend! ☕🍩
  • RS
    Regina S
    Dec 16, 2025
    5.0
    Such nice people that work there and attentive
  • KK
    K
    Nov 14, 2025
    1.0
    Never would recommend this location. As a Dunkin lover , never again. Second time they’ve made my iced coffee wrong. Very simple order. It always tastes off. Never had a problem at other locations other than the 2 locations owned by this same owner.
  • JL
    james leake
    Nov 3, 2025
    5.0
    Outstanding Dunkin’ – Mount Sinai, NY I go to this Dunkin’ every single day for 10 years and it’s honestly the one place that makes me smile before I even have my coffee. I’m a business owner myself (I own a bagel deli), and I wish my staff operated with the level of consistency, professionalism, and genuine warmth that this team shows every single time. The store is spotless — always clean, organized, and inviting. The staff not only greet me with a smile but actually joke with me, remember my order, and make me feel like family. Whoever runs this location deserves major recognition; the management and team are absolutely outstanding. It’s rare that you find a business where great service feels effortless and authentic. This Dunkin’ is one of them. Truly the best I’ve seen anywhere Ands pretty funny staff — Jimmy L.
  • TM
    Theresa McGrady
    Oct 25, 2025
    1.0
    Rude Rude Rude service. Gave me a sausage egg and cheese instead of a bacon egg and cheese. And then when I asked for a pup cup for a small dog the woman in the drive thru tried to give me a small size coffee cup full of whipped cream and charge me $1.09 for it. I told her I need a smaller one and didn't know they charge for it. She rudely looked at me and said, we charge, and said she couldn't give me a smaller one while looking at me and my small crying dog. I told her I don't want it then and left with my sandwich and my dog who just got his nails done n hates it crying went to starbucks and got a free pup cup of real whipped cream not from a can. Very rude service and what did she do with the whipped cream she already put in the cup probably put it in the trash.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Mount Sinai, NY?

Dunkin' in Mount Sinai is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.