Dunkin'

3.6
470 reviews
Decked Out Lattes
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Business Details

66 E State St, Mount Morris, NY
14510, United States
(585) 658-9049
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Mount Morris, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
66 E State St, Mount Morris, NY
14510, United States

Hours

Reviews

3.6
470 reviews
5 stars
200
4 stars
100
3 stars
56
2 stars
29
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling ignored or mistreated.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor food quality, leading to dissatisfaction.

Speed of Service

Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.

Staff Attitude

While some reviews noted friendly staff, a significant number mentioned a lack of enthusiasm and negative attitudes from employees.

Management Issues

Several reviews pointed to poor management practices, including understaffing and inadequate training, contributing to the overall negative experience.
  • JW
    J. Michael W
    3 days ago
    1.0
    So we stopped to grab a breakfast sandwich and hashbrowns because we were running late at home. We sat and patiently waited until it seemed like a long wait so I got up and went to the counter. Both breakfast sandwiches and hashbrowns were on the floor at the pick up counter. I advised the staff and picked up the bags and sandwiches for them. I did not pick up the other items. Then i sat and waited for them to remake the sandwiches. 20 minutes later when we were leaving the hashbrowns still remain all over the floor. I understand working hard and fast but priorities should be reevaluated. The mess should have been cleaned up and when you make a mistake an apology should be offered. An acting manager should have jumped in to assist.
  • OC
    ofi ceptel
    Nov 2, 2025
    5.0
    Good, clean place for quick food
  • LS
    Laura Scott
    Nov 1, 2025
    1.0
    service has gotten terrible at the mt morris location. rude people, slow service. employees don't care, I ordered loaded hash browns today and the cups were just thrown in bag opened and spilled all over, thanks. have been going here since they opened they had some long term really good help unfortunately they're gone.
  • LL
    Leanne Van Lare
    Oct 17, 2025
    2.0
    Tammy at window was great; very friendly. Food awful...bought 2 bagels with cream cheese and 1 bacon, egg and cheese sandwich. Asked to be toasted...none were or were barely because they were white and nasty. Disappointing... especially after what you pay and the wait in the line.
  • FC
    Fingerlakes “FLPC” premium cannabis
    Oct 17, 2025
    5.0
    Consistent products & service no matter what location
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Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' in Mount Morris, NY?

Dunkin' in Mount Morris, NY is open daily from 5:00 AM to 8:00 PM.

What types of meals does Dunkin' serve at this location?

Dunkin' serves breakfast, lunch, and brunch meals at the Mount Morris location.