Dunkin'

3.6
474 reviews
Get DirectionsCallWebsite

Business Details

66 E State St, Mount Morris, NY
14510, United States
(585) 658-9049
https://www.dunkindonuts.com
GoogleInstagramTwitter

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Mount Morris, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
66 E State St, Mount Morris, NY
14510, United States

Hours

Reviews

3.6
474 reviews
5 stars
202
4 stars
100
3 stars
56
2 stars
30
1 star
86

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rudeness from staff and long wait times, particularly in the drive-thru.

Food Consistency

Customers reported inconsistent food quality, with many items not meeting expectations, such as cold sandwiches and incorrect orders.

Staff Attitude

Several reviews mentioned unfriendly or dismissive attitudes from employees, contributing to a negative customer experience.

Cleanliness

While some customers noted cleanliness, others pointed out issues with the overall hygiene and maintenance of the establishment.
  • CM
    CJ Martin
    Jan 4, 2026
    5.0
    Great service, clean environment and great donuts!
  • LL
    Lynds
    Dec 17, 2025
    1.0
    Drive thru service is terrible. Only come when you have an extra 20 min to spare
  • LN
    Laura Nettnin
    Dec 13, 2025
    2.0
    Something is always broke or not available on the menu. Ordered hot chocolate with peppermint mocha got coffee so blazing hot burned my lip attempting to take a sip. The snackin bacon 🥓 was primarily black burnt small pieces. I've gone back a couple times thinking just an off day. Nope 🙅‍♀️ consistent standards at this location. Very disappointing. Can't comment on the atmosphere. Went through drive-thru.
  • JW
    J. Michael W
    Nov 22, 2025
    1.0
    So we stopped to grab a breakfast sandwich and hashbrowns because we were running late at home. We sat and patiently waited until it seemed like a long wait so I got up and went to the counter. Both breakfast sandwiches and hashbrowns were on the floor at the pick up counter. I advised the staff and picked up the bags and sandwiches for them. I did not pick up the other items. Then i sat and waited for them to remake the sandwiches. 20 minutes later when we were leaving the hashbrowns still remain all over the floor. I understand working hard and fast but priorities should be reevaluated. The mess should have been cleaned up and when you make a mistake an apology should be offered. An acting manager should have jumped in to assist.
  • LS
    Laura Scott
    Nov 1, 2025
    1.0
    service has gotten terrible at the mt morris location. rude people, slow service. employees don't care, I ordered loaded hash browns today and the cups were just thrown in bag opened and spilled all over, thanks. have been going here since they opened they had some long term really good help unfortunately they're gone.
Read more reviews on Google

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' in Mount Morris, NY?

Dunkin' in Mount Morris, NY is open daily from 5:00 AM to 8:00 PM.

What types of meals does Dunkin' serve at this location?

Dunkin' serves breakfast, lunch, and brunch meals at the Mount Morris location.