Dunkin'

3.1
286 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Mount Kisco, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutNot available
  • Credit cardAvailable

Location

Dunkin'
681 E Main St, Mount Kisco, NY
10549, United States

Hours

Reviews

3.1
286 reviews
5 stars
97
4 stars
47
3 stars
27
2 stars
16
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely rude and unprofessional behavior from staff, with many customers feeling disrespected and ignored.

Order Accuracy

Many customers reported receiving incorrect orders, including wrong items and missing food, leading to frustration.

Cleanliness

While some customers noted that the store was clean, others reported unsanitary conditions and poor hygiene practices.

Staff Attitude

Several reviews mentioned a lack of enthusiasm and a negative attitude from employees, contributing to a poor customer experience.

Management Issues

Feedback indicated that management may not be effectively addressing staff behavior and service quality, leading to ongoing customer dissatisfaction.
  • EE
    Emmaline
    Oct 27, 2025
    5.0
    Only one guy working but he was very kind and quick! And the store itself is very clean :)
  • RR
    Rudy Rudy
    Oct 14, 2025
    1.0
    Very bad service, the manager is bad behavior, they have nothing good, bad service
  • GP
    G P
    Sep 23, 2025
    1.0
    I couldn’t even hear myself breathe in here. The young Spanish man was so loud. Screaming out orders at the expo window even though there were three people in the spot. He was acting like a drunken fool at 11am grabbing the two other ladies working in the bag and hugging them squeezing them. Calling all the customers papi. His energy is way off. Need to cool it as myself and the others were side eyeing each other wondering what this guy was on.
  • TC
    TinaMarie Cerreta
    Sep 21, 2025
    3.0
    Just got my order from Door Dash. Paid for a Sourdough Sandwich received a bagel
  • AU
    A U
    Sep 20, 2025
    1.0
    Extremely rude. Absolutely nasty service. The bar is already low, given the fact that it's a Dunkin, but this particular location has found a way to limbo under a bar that's merely millimeters from the ground. Bravo

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Mount Kisco, NY?

Dunkin' in Mount Kisco, NY is open daily from 5:00 AM to 7:00 PM.

Does Dunkin' in Mount Kisco offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.