Chipotle Mexican Grill

3.3
354 reviews
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About

Mexican Restaurant
Chipotle Mt Kisco Route 117 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
195 N Bedford Rd, Mount Kisco, NY
10549, United States

Hours

Reviews

3.3
354 reviews
5 stars
141
4 stars
48
3 stars
34
2 stars
26
1 star
105

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables, overflowing garbage, and unsanitary conditions in the kitchen.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude and unhelpful employees.

Food Quality

Feedback on food quality was mixed, with some customers enjoying the flavors while others complained about stale items, incorrect orders, and poor portion sizes.

Order Accuracy

Many customers expressed frustration with incorrect orders and the inability of staff to fulfill requests properly.

Overall Experience

While some customers had positive experiences, a significant number reported dissatisfaction with the service, cleanliness, and food quality, leading to a generally negative perception of this location.
  • SE
    Someone Epic
    Oct 19, 2025
    5.0
    Always clean and stocked! Eddy has great customer service, and I love coming to Chipotle when he’s there! He’s very quick and efficient yet still kind and smiles!
  • EM
    El Mejor
    Oct 16, 2025
    1.0
    The worst place to eat……..
  • RK
    Rachel Katerina
    Oct 12, 2025
    1.0
    (Sorry for the image in advance.) 6hrs before closing and they ran out of almost all meats. Also had to wait for the sides to be prepped. Alright , things happen... What isn’t alright is when I get double meat but it’s all BONES and FATTY pieces (the chewy kind that makes you shiver when you bite into it). $ down the drain. Really upset with this, hope they get more training on what pieces of meat should be prepped in. Unfortunately I looked over at the stove and it was not very clean either. If various reviews are also telling you that this location is disorganized and has low ratings, maybe try to address the issues before more of us waste time and money to “give it a chance” and end up just as disappointed as these comments, mine including. I don’t even complain but this sent me over with my double meat being bones/tendons/chewy and had to spit out.
  • AA
    Angelina
    Sep 22, 2025
    5.0
    Accommodating, full portions, professional. Friendly.
  • FF
    Faatima Faulk
    Sep 7, 2025
    1.0
    Yes the Employee named Chase at the Chipotle at 195 Bedford ave Mt Kisco New York was extremely rude and racist. I requested white rice for my 3 year son child's meal. I needed the rice without the Cilantro which I get whenever I go to chipotle because he is allergic and she would not honor the request saying that chipotle doesn't offer it when I know they do. She was sooo rude in her approach. I felt she was being raciest because she helped all the other customers on line with no problems. I visit this chipotle all the time and never had any issues. Her name is Chase.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Mount Kisco offer?

Chipotle Mexican Grill in Mount Kisco offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the opening hours for Chipotle Mexican Grill at 195 N Bedford Rd, Mount Kisco?

The restaurant is open every day from 10:45 AM to 11:00 PM.