Dunkin'

4.1
729 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Monticello, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
144 Jefferson St, Monticello, NY
12701, United States

Hours

Reviews

4.1
729 reviews
5 stars
418
4 stars
142
3 stars
75
2 stars
30
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or inattentive staff, with several instances of poor service and long wait times.

Product Quality

There were numerous complaints about stale donuts, burnt coffee, and incorrect orders, indicating inconsistency in product quality.

Cleanliness

Some reviews mentioned cleanliness issues, particularly with overflowing garbage and unsanitary bathrooms.

Drive-Thru Efficiency

Customers frequently noted long wait times in the drive-thru, with some expressing frustration over the speed of service.

Positive Experiences

Despite the negatives, several customers praised friendly staff and enjoyed their coffee and food, indicating some positive interactions.
  • DS
    Diane Silien
    Oct 29, 2025
    5.0
    Didn't have food
  • GB
    George Boban
    Oct 24, 2025
    4.0
    Nice place for refresh on a drive.
  • ML
    Mermaid Lu
    Oct 20, 2025
    4.0
    Good coffee been going here for years . But can you tell your drive thru window morning lady to stop calling my husband papi. That’s weirdo behavior . I’ll appreciate it
  • XL
    XZ Lin
    Oct 16, 2025
    2.0
    Not sure why it's always taking so long to make the latte. Today was 25 mins wait after I placed the order. Nice ppl but lots to improve on the efficiency.
  • BP
    Bocadillos & Cakes By Patricia
    Oct 11, 2025
    5.0
    I bought half a dozen varied, I didn’t like one that was chocolate because the flavor was very artificial and another filled with apple but the The crust I had on it was extremely sweet.

Frequently Asked Questions About Dunkin'

What are Dunkin's operating hours in Monticello, NY?

Dunkin' Monticello is open every day from 4:30 AM to 9:00 PM.

Does Dunkin' Monticello offer delivery and pickup services?

Yes, Dunkin' Monticello offers both delivery and curbside pickup services.