Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Monticello, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.2
576 reviews
5 stars
335
4 stars
121
3 stars
55
2 stars
18
1 star
47
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported slow service, rude staff, and incorrect orders, leading to a frustrating experience.
Food Quality
While some customers enjoyed fresh and delicious food, others complained about stale items and incorrect orders.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the bathrooms and dining area.
Positive Experiences
Despite the negative feedback, there were numerous mentions of friendly staff and good coffee, indicating some customers had positive experiences.
- MKMariah KrahamDec 31, 20252.0More than half of what we tried to order they didn't have. Very dull and slow service.
- MSMary Anne SantanaCampbellDec 21, 20251.0Food is always cold even after you say hot! Service is rushed n crass. The atmosphere is worse cause everyone is waiting too long for service n food
- ALAbrahan LeivaNov 28, 20255.0Rico cafe, Unos de sus más grandes problemas es el desayuno se tardan una eternidad y aveces se confunden con las órdenes odio eso
- RGR. G.Nov 26, 20251.0Avoid this location. They have zero sense of customer service. You can stand there for what feels like hours before anyone even acknowledges you, and everything moves at a snail’s pace.
- CGCrystal GuzmanNov 2, 20251.0I go here every morning and usually don't have a problem. DO NOT GO THERE AFTER 7PM! This little teenage boy has the worst attitude I've seen from a guy in customer service! First after I asked for more concentrate in my juice originally as I ordered it, he made it so watered down (more than usual). I asked if he could put more concentrate and said well that's how we make it. I kindly said I get this every day and it's not this watered down. Please put more and he went back as he stomped away and made the entire drink again. (In my head you're wasting more $ instead of just giving me more concentrate from the beginning). Gives me even more water and less ice. I tell him dude this is wrong, he continues to argue with me saying well that's how we make it and I don't know what to tell you there's no management right now. He argued, complained, stomped his feet, huffed/puffed and acted such a little child its ridiculous! This young kid needs to be addressed seriously. Maybe a class in customer service as well!!
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Monticello, NY?
Dunkin' is open daily from 5:30 AM to 8:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' in Monticello offers both delivery and curbside pickup services.
What are some of the specialty items available at Dunkin' Monticello?
They specialize in espresso, coffee, donuts, breakfast sandwiches, and tea.
Are there any seasonal or new menu items currently at this Dunkin'?
Yes, the holiday menu features new items like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and Berry Sangria Refresher.
Can I order ahead using an app before visiting Dunkin' Monticello?
Yes, you can order ahead using the Dunkin' mobile app for a fast grab-and-go experience.
Does Dunkin' Monticello have a drive-thru?
Yes, this location offers a drive-thru service for convenient ordering and pickup.
What meals are served at Dunkin' in Monticello?
They serve breakfast, brunch, lunch, and dinner.
Are there other coffee and breakfast spots near Dunkin' Monticello?
Yes, nearby there's another Dunkin Donuts coffee shop and breakfast spot.
Which nearby financial services can I visit after stopping by Dunkin'?
You can visit M&T Bank, M&T Bank ATM, or Hudson Valley Credit Union close to Dunkin'.
What nearby dining options are available besides Dunkin' in Monticello?
Nearby dining includes KFC, Popeyes® Louisiana Kitchen, Giovanni's pizza and Italian restaurant, Taco Bell, and China City Chinese and Asian restaurant.