Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Monticello, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.2
572 reviews
5 stars
334
4 stars
121
3 stars
55
2 stars
17
1 star
45
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly and efficient staff while others report rudeness and slow service.
Order Accuracy
There are frequent complaints about incorrect orders, with customers receiving wrong items or missing components.
Cleanliness
Several reviews mention cleanliness issues, particularly in the bathrooms and dining area, indicating a need for better maintenance.
Product Quality
While many customers enjoy the coffee and fresh food, there are reports of stale donuts and inconsistent product quality.
Staff Attitude
Customer interactions with staff vary widely, with some employees receiving high praise for their friendliness, while others are described as rude or unprofessional.
- CGCrystal GuzmanNov 2, 20251.0I go here every morning and usually don't have a problem. DO NOT GO THERE AFTER 7PM! This little teenage boy has the worst attitude I've seen from a guy in customer service! First after I asked for more concentrate in my juice originally as I ordered it, he made it so watered down (more than usual). I asked if he could put more concentrate and said well that's how we make it. I kindly said I get this every day and it's not this watered down. Please put more and he went back as he stomped away and made the entire drink again. (In my head you're wasting more $ instead of just giving me more concentrate from the beginning). Gives me even more water and less ice. I tell him dude this is wrong, he continues to argue with me saying well that's how we make it and I don't know what to tell you there's no management right now. He argued, complained, stomped his feet, huffed/puffed and acted such a little child its ridiculous! This young kid needs to be addressed seriously. Maybe a class in customer service as well!!
- AMAndy McBrideOct 29, 20255.0Always good
- JJJackieOct 19, 20251.0Never get order right
- PMPerogi MuncherOct 12, 20251.0When I was waiting for my food a customer kindly asked for his food and girl that was heating up/giving the food out she got mad at him and said that I’ll be done soon in a very mean way and later when she put another bag down he went to check if it was his and she practically yelled at him to not to touch it because it wasn’t his, later he left with his food and her attitude was still extremely negative and when I was looking at her she looked back at me with a very nasty face and asked “do we have a problem” very aggressively so I told her that you shouldn’t be this disrespectful to costumers and she just rolled her eyes at me. I would but her name in but they didn’t have name tags although the other workers were extremely kind and helping but so far this is my worst experience yet.
- BRB RSep 1, 20251.0Worst Duncan Donuts anywhere. Slow, both times I came in I had to wait 20 minutes for a lousy coffee. They have no clue what they are doing there. Ridiculous
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Monticello, NY?
Dunkin' is open daily from 5:30 AM to 8:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' in Monticello offers both delivery and curbside pickup services.
What are some of the specialty items available at Dunkin' Monticello?
They specialize in espresso, coffee, donuts, breakfast sandwiches, and tea.
Are there any seasonal or new menu items currently at this Dunkin'?
Yes, the holiday menu features new items like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and Berry Sangria Refresher.
Can I order ahead using an app before visiting Dunkin' Monticello?
Yes, you can order ahead using the Dunkin' mobile app for a fast grab-and-go experience.
Does Dunkin' Monticello have a drive-thru?
Yes, this location offers a drive-thru service for convenient ordering and pickup.
What meals are served at Dunkin' in Monticello?
They serve breakfast, brunch, lunch, and dinner.
Are there other coffee and breakfast spots near Dunkin' Monticello?
Yes, nearby there's another Dunkin Donuts coffee shop and breakfast spot.
Which nearby financial services can I visit after stopping by Dunkin'?
You can visit M&T Bank, M&T Bank ATM, or Hudson Valley Credit Union close to Dunkin'.
What nearby dining options are available besides Dunkin' in Monticello?
Nearby dining includes KFC, Popeyes® Louisiana Kitchen, Giovanni's pizza and Italian restaurant, Taco Bell, and China City Chinese and Asian restaurant.