Dunkin'

3.8
328 reviews
Decked Out Lattes
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Business Details

308 Route 17K, Montgomery, NY
12550, United States
(518) 328-6466
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Montgomery, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
308 Route 17K, Montgomery, NY
12550, United States

Hours

Reviews

3.8
328 reviews
5 stars
159
4 stars
70
3 stars
21
2 stars
20
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, with several mentioning poor management and lack of training.

Order Accuracy

Frequent complaints about incorrect orders, with customers often receiving the wrong items or having to repeat their orders multiple times.

Speed of Service

Service speed is inconsistent, with some customers experiencing long wait times, especially during busy hours.

Product Quality

Issues with food quality, including stale items and incorrect preparation, were noted by several customers.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • GC
    gino correa
    Nov 6, 2025
    1.0
    3 ppl working, 2 ppl working drive thru, 1 on food. Been standing here at the counter 10 minutes now, not even a hello, I'll be with you. Just angry looking employees.
  • DS
    Daniel Stolfi
    Nov 3, 2025
    5.0
    Coffee and snacks were good. They have good deals and rewards through their app. Friendly and fast service.
  • JF
    J F
    Oct 29, 2025
    4.0
    You can drop by. Can't go wrong. My experience was good.
  • NT
    Newwindsor Taxi
    Oct 25, 2025
    1.0
    The so called manger let his employees do and say whatever they want. Whether it's a female or male then comes to the window and curses me out like I was wrong. But first off, the lady didn't speak English clearly. He hops on the mic, asks me what I want.I get up there.The lady's laughing in my face.I ask to speak to a manager she tells me call on the phone very rude. The next day, they shut down the inside to take care of the drive through. Which makes no sense.
  • MR
    Mike R
    Oct 12, 2025
    2.0
    No common sense, just "it's not my job". Manager must have overheard the stupidity and immediately corrected the situation. Bruno who was working at the donuts side has much to learn , what a dope. Of course I would go back, it is what it is, but employees need to keep in mind that there are a million d&d around. You may get my good money in bad food, but never twice.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Montgomery, NY?

Dunkin' in Montgomery, NY is open daily from 4:00 AM to 9:00 PM for in-store service, and from 4:30 AM to 8:30 PM for delivery.

Does Dunkin' in Montgomery offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.