Stop & Shop

3.9
216 reviews
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Business Details

475 State Route 17M, Monroe, NY
10950, United States
(845) 774-8448
https://stores.stopandshop.com/ny/monroe/475-state-route-17m
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About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
475 State Route 17M, Monroe, NY
10950, United States

Hours

Reviews

3.9
216 reviews
5 stars
96
4 stars
62
3 stars
23
2 stars
10
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude or unprofessional behavior from staff, particularly at the self-checkout and deli sections.

Cleanliness

Many reviews praised the store for being clean and organized, contributing to a pleasant shopping atmosphere.

Pricing Issues

Customers frequently noted that prices are high compared to competitors, with some expressing dissatisfaction over perceived overcharging.

Product Quality

While some customers appreciated the freshness of produce and bakery items, others reported issues with expired products and poor quality in certain departments.

Staff Friendliness

Despite some negative experiences, several customers highlighted specific employees who provided excellent service, indicating inconsistency in staff interactions.
  • MA
    Matthew Arthur-Gray
    2 days ago
    5.0
    My only complaint about this store is the location of the nuts and raisins; I forget where they are every time I shop. The store is clean and everyone is always helpful. I’ve found the team to be incredibly helpful in locating unique requests and never been disappointed.
  • TT
    Tom T
    2 days ago
    5.0
    I had so many questions for this girl Ashley working the service desk and she was beyond helpful!!! What a kind young woman. This is my favorite stop and shop🎉
  • CL
    Cassidy Lake
    Oct 14, 2025
    5.0
    This stop & shop has the loveliest workers!! The cashier who helped me is Ashley, she chatted with me and bagged all my groceries since my back still isn’t healed from the surgery🤣 What a sweetie pie!!
  • HM
    harold munoz
    Oct 4, 2025
    1.0
    1 pound of Boar's Head Bolonga and didn't bother to remove the plastic wrapper!
  • ER
    Erin Reiger
    Aug 28, 2025
    5.0
    I’ve been going to this store for years, and I’ve never been disappointed. Miriam has always been so kind and helpful when I’m using the self checkout, and she’s always so nice to everyone!
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Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop in Monroe, NY?

Stop & Shop in Monroe, NY is open from 7:00 AM to 11:00 PM Monday through Saturday, and from 7:00 AM to 10:00 PM on Sundays.

Does Stop & Shop offer delivery services?

Yes, Stop & Shop offers delivery services allowing customers to shop online and have items delivered to their address.