Dunkin'

3.7
276 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Monroe, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
411 State Route 17M, Monroe, NY
10950, United States

Hours

Reviews

3.7
276 reviews
5 stars
129
4 stars
55
3 stars
28
2 stars
20
1 star
44

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent mistakes with their orders, leading to dissatisfaction.

Customer Service

Feedback indicates a significant decline in customer service quality, with several reviews highlighting rude staff and poor management.

Coffee Quality

While some customers enjoyed the coffee, others noted inconsistency in quality, with complaints about cold or poorly made drinks.

Cleanliness and Hygiene

Concerns were raised about cleanliness and hygiene practices among staff, particularly regarding food handling.

Drive-Thru Experience

The drive-thru service received mixed reviews, with some praising its efficiency while others reported long wait times.
  • JG
    justin gelhaus
    Jul 31, 2025
    1.0
    This place used to be great. The workers were attentive, understanding and seemed like they cared. Now they mess up every order I place, they NEVER stir up the coffees I have to remind them each time. Very disappointed
  • PJ
    Patricia A Johnson
    May 9, 2024
    5.0
    Drive through is great. I order breakfast; large green ice tea w/o sugar and an egg and turkey sausage. So good and gets my day going. Also, I alternate with the avocado toast. The people are friendly with a smile and great manners. This is the best morning spot for a quick bite.
  • MG
    Madelyn Goldberg
    Nov 6, 2023
    1.0
    I ordered egg whites and hash browns.. waited over 25 minutes. All the drive through orders were getting pumped out pretty fast. I wasn't so fortunate. When I got to work and opened my bag, the hash browns looked like someone chewed them and spit them out. I was really bummed.
  • JA
    Joseph Antonick
    Feb 9, 2023
    5.0
    What can I say everyone runs on Dunkin Love their new matcha Latte a must try if you like matcha flavor really hits the spot on a cold day

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Monroe, NY?

Dunkin' in Monroe, NY is open Monday to Friday from 4:00 AM to 8:00 PM, and on Saturday and Sunday from 5:00 AM to 8:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.