Dunkin'

3.6
197 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Monroe, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1197 Route 208, Monroe, NY
10950, United States

Hours

Reviews

3.6
197 reviews
5 stars
87
4 stars
37
3 stars
17
2 stars
18
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or indifferent service, with staff often failing to acknowledge or assist them promptly.

Order Accuracy

Frequent complaints about incorrect or incomplete orders, with multiple customers noting repeated mistakes on simple requests.

Cleanliness

Several reviews highlighted unsanitary conditions, particularly in the restroom, contributing to a negative experience.

Staff Competence

Customers expressed concerns about the staff's lack of training and experience, leading to poor service and product quality.

Mixed Quality

While some customers enjoyed the coffee and food, many others experienced inconsistency in quality, with complaints about burnt or improperly made items.
  • EN
    Erick Nirka
    Sep 12, 2025
    1.0
    The young female, taking my order at 9:20 this morning Friday, September 12, the one with the Boy haircut and the hickeys all over her neck. She asked me twice what type of sugar that I wanted and I repeated twice liquid so then I go inside and I asked her to remake my coffee so she takes my coffee And instead of remaking it, she left the sugar at the bottom and put two more pumps of liquid sugar.. Not to mention, she was rude as all hell… Do better you work with the public! I wish I couldn’t even leave a star because every time I go, she’s rude!
  • TK
    tommy k
    Sep 1, 2025
    1.0
    They don't acknowledge customers inside unless there is a line even if they look right at you
  • DS
    Davinder Singh
    Aug 12, 2025
    1.0
    Anybody no come here worker not take care the customer
  • ZG
    Zayne Gonzalez
    Jul 1, 2025
    1.0
    Just picked upy order from here. Ordered a bacon egg and cheese wrap and an iced coffee with caramel. No bacon in my overpriced wrap and no caramel drizzle in my coffee. The hell.
  • EA
    Elizabeth A
    Mar 22, 2019
    2.0
    I gave a two star because there is a gas station and a store inside which is helpful. I just left this place tonight and it was NOT busy at all. I ordered a small iced caramel latte which came to 3.44. The latte was so sweet that I couldn't enjoy it and the lid smelled like garbage. It's just upsetting because it's not a cheap cup of coffee. I threw out the entire cup bc the staff there doesn't know what they are doing. If you want good Dunkin coffee go to VailsGate the people make delicious coffee and never assume that you want a cup of sugar. This place always makes a cup of sugar and are not that clean. #dontwasteyourmoney #notcooldunkin

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Monroe, NY?

Dunkin' is open Monday through Saturday from 4:00 AM to 8:00 PM, and Sunday from 6:30 AM to 8:00 PM.

Does Dunkin' in Monroe offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.