Dunkin'

Reviews

• MR

  Mixing Reviews

  Mar 2, 2026
  3.0
  As of 3/2/26 the place is currently under a massive renovation & not open! Hopefully the service is better when they reopen
• YH

  Yessica Herandez

  Feb 25, 2026
  5.0
  Their dounuts are amazingly good and so are the drinks plus they have never been rude or anything like that
• MR

  Margarita Rosario

  Oct 18, 2025
  1.0
  The worst customer service there is the short lady absolute attitude towards us was insane not to mention I’m pregnant she was so rude to me something that ruined my day will never be going here they need to fire her immediately she probably only got hired here bc of family which is why she so careless about her job we are paying money for our drinks money that pays ur checks and you constantly mess up our drinks the people of Monroe of tired of this place hire new people please!!
• SR

  Sage Rosario

  Oct 15, 2025
  1.0
  The lady with the white hijab working with the tall man today at 1 pm was so rude and messed up I went to order a day dream refresher with my husband and she gets mad at me that she ends up just making the lemonade she’s like well I asked you lemonade or green tea so u should have known first off I don’t work here how am I supposed to know I just told you what I wanted she rolls her eyes and says I made the drink at the end I get it now I’m getting ignored by the male I just wanted some ice he completely ignored me after I said excuse me he walks away she comes u want ice u pay 27 cents for it and I’m like oh never mind I didnt think I would have to pay for ice missing in my cup but ok I guess she ended up making me cry bc of her rudeness I told her she is extremely rude and her attitude is so terrible to the customers not only me but she’s is making everyone’s order with attitude it honestly ruined my day I think the managers should have a talk about customer service here you don’t know what people are going through and for you to start arguing with them about a drink you messed up is crazy I was super polite about it I use to work in fast food I get mistakes happen but you never blame a customer for something u did wrong just apologize and make the right drink I said the right order my husband and people around heard me she just choose to rush the drink
• BR

  Bill Ryan

  Aug 4, 2023
  1.0
  I just left the Dunkin’ Donuts store at Shopping Center, 791 NY-17, Monroe, NY 10950. There were 2 women working, the younger of the 2 was extremely rude as soon as I and my children walked into the place at 8:27pm. She immediately yelled in our direction “we don’t have any donuts” ok I get that. But my daughter wanted the Barbie drink. So I asked the other associate and the original rude worker yells “we are getting ready to clean ice machine, NO” I said but you guys close at 9pm and it’s not even 8:30pm. She glared at me and I just took my children and left. I have never been disrespected like that in a Dunkin’ that worker doesn’t deserve to be there she has no idea what customer service is.

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