Wingstop

Reviews

• MB

  Michael B

  5 days ago
  1.0
  My wife and I visited this Wingstop location in Mohegan Lake for the first time today, and unfortunately it will also be our last. From the moment we walked in, the overall cleanliness and atmosphere were very disappointing. The dining area and beverage station were visibly dirty, and there was no ice available. Instead of proper napkins, there was a roll of paper towels at the counter, which did not feel sanitary. We also observed several employees handling food without gloves, which was concerning from a guest perspective. Our table had not been cleaned, and my wife ended up wiping it down herself. During our visit, we did not see any employee come out to clean the dining room. The kitchen area also appeared unkempt. At one point, an employee dropped a sleeve of cups on the floor and did not pick them up, and two other employees walked past without addressing it. That moment really explained the overall condition of the store. As for the food, it was mediocre at best. The wings were not cooked to our liking and lacked the quality we expected. For comparison, we have consistently had much better experiences at Buffalo Wild Wings in terms of cleanliness, service, and food quality. This location has significant room for improvement. Overall, this was a very disappointing and off-putting experience. We hope management takes cleanliness, food safety, and guest experience more seriously moving forward.
• TO

  Tyler Oles

  Feb 24, 2026
  1.0
  This is my second time here. Both times I ordered online to pick up at a specific time. (Ex. I order at 6:15 to pick up at 7:15) I then walk in at 7:15 just to wait 20 minutes for my food both times I’ve been. Safe to say it’s the last
• BV

  Becky Vogel

  Feb 12, 2026
  1.0
  Walked in and waited awhile (with no one else in the place) to have our order taken. Then we waited another 42 mins!!! 42 minutes for some wings and fries Ridiculous. Employees were going back and forth with their friends in the back. Was a mess. Will not be back. If you have time to waste this is the place for you
• RZ

  Renee Zalewitz

  Feb 8, 2026
  1.0
  UPDATE: wrote my original review while I sat, freezing, in my car waiting for our order to be ready. The owner replied with a link and suggesting they wanted to make it right. The next day, i completed the form and got an automated message that someone would contact me within 2 days. That was Monday. It’s now Friday. Nothing. Ridiculous. Such BS! Original review: Still waiting for food. This is the 3rd time we tried this wingstop. People wait HOURS to get their food and many just cancel their orders. Then they have to wait almost a week to get their money back. Food is fair. Last time I got my order and somebody else’s order in my bag. This probably explains why folks complain they didn’t get their food. It’s now 11pm. My daughter placed an order before 8pm for a 9:15 p/u. STILL NOT READY!!
• EH

  Emma Hernandez

  Feb 6, 2026
  1.0
  Staff seemed extremely rude the manger joined in on the unexpected comments that honestly made me want to cancel my order but I was hungry and love Wingstop. The don’t wear cloves and the often wipe there hands in there clothes and go from register to working with food. I was extremely uncomfortable and I love Wingstop. Will not be going to this location again. The food wasn’t as good and the restaurant itself seemed nasty. Tables not fully clean, sticky and some of the dinning was even closed off. Terrible experience. I’m nvr coming here again.

Frequently Asked Questions About Wingstop