CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Mohegan Lake is here with warmth and welcome. Panera Bread. Food as it should be.
Customer experiences with service quality are mixed; while some praise the friendly and attentive staff, others report poor service and unprofessional behavior from management.
Food Quality
Feedback on food quality is inconsistent; some customers enjoy the meals and find them delicious, while others complain about portion sizes and food preparation issues.
Cleanliness
Many reviews highlight the cleanliness of the restaurant, with customers appreciating the tidy environment.
Value for Money
Several customers express concerns about the high prices relative to portion sizes and food quality, indicating a perception of poor value.
Community Feel
The location is noted for its welcoming atmosphere and strong community ties, with many customers feeling like family when they visit.
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Carly Pereira
4 days ago
5.0
I was just there this evening and the staff was so kind, helpful and easy going when I made a mistake ordering online. the cooks and the front staff work hard and are very nice.
JO
Jonathan O
Nov 17, 2025
2.0
Panera has lost its way. I have been a loyal customer for years and it was a great fast casual lunch time go-to restaurant. I used this location regularly but wouldn't hesitate to use a Panera when ever I saw one on my travels.
It seems that over the past few years the quality has declined markedly. The menu is different with less quality ingredients, and smaller portions. The ambience has changed. No longer are there runners to bring your food - you have to huddle around the kitchen for self pick up. You clear your own table. The staff attitude has also changed. They aren't really people who care about food. It also seems dirtier. The bread isn't even made on site any more -- it's delivered pre-cooked.
All this means that the product doesn't reflect the premium price. Panera was never the cheapest, but it did offer value for money. Not now. So, Its no longer my preferred choice. If they don't change, I expect we'll start to see closing and eventually it will be, "Remember when we used to go to Panera? Wonder what happened to them?"
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Christopher Devine
Sep 13, 2025
5.0
This particular Panera location is truly awesome! Stumbled across it randomly and was blown away by the atmosphere and service. Obviously an important part of the local community. Really special feel!
AC
Audie Cruz
Aug 20, 2025
5.0
It seems that every time I visit this location in Mohegan lake the person who's supposed to be taking orders is off wondering around. I finally get to order only to have to go back to the pickup counter to ask the person who prepared my order to give me the portion of soup I ordered. His response was i noticed that when I prepared it. Well if you knew that why aren't you giving me the correct portion I paid for.