Five Guys

4.2
386 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3121 E. Main Street in Mohegan Lake is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
3121 E. Main Street, Mohegan Lake, NY
10547, United States

Hours

Reviews

4.2
386 reviews
5 stars
203
4 stars
107
3 stars
44
2 stars
7
1 star
25

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries for being delicious and fresh, although some noted issues with over-salting and greasiness.

Service Issues

Several reviews highlighted poor customer service experiences, including rude staff and incorrect orders, leading to customer dissatisfaction.

Cleanliness

While many customers appreciated the cleanliness of the restaurant, some reported issues with cleanliness, particularly during busy times.

Pricing

Many customers found the prices to be high for the portion sizes, with some expressing that the cost did not match their expectations.

Order Accuracy

There were multiple complaints about incorrect orders, especially with online and takeout orders, which frustrated several customers.
  • RP
    Ray Plymouth
    Sep 13, 2025
    5.0
    I used the app. My food was ready as predicted by the app. Food was hot. Plenty of fries. Gonna order small next time
  • BB
    Britney Bambace
    Jul 25, 2025
    1.0
    I had went in and ordered a bacon cheeseburger. I was charged for a little bacon cheeseburger. After paying, I realize that wasn’t the correct order. I brought it to staff attention, and the staff was extremely rude and was barely letting me speak and we’re argumentative. One staff staff even said to me Verbatim “there’s no such thing as a regular bacon cheeseburger. We only have one size patty option for all our order orders.” And I said well, “I’m looking at the menu above.. and it says otherwise.” And they proceeded to charge me for a hot dog and still made me pay the additional fee, which is fine. I don’t really care but at least know your menu and don’t give me attitude. will not be returning.
  • JT
    Jonathan Thaler
    Jul 9, 2025
    5.0
    little fries on the fly👍👍
  • BC
    Brian Cerreta
    Jul 1, 2025
    2.0
    Hadn't been to Five Guys in five years but figured I'd give it another try (the last). Very expensive $19.67 for a cheeseburger (albeit a double), "Little Fries" and a regular soda. Burger was good, nothing special but very overpriced. Fries are exactly the kind that I don't like: brownish (instead of golden) and very heavily salted. Service was good. This was my last ever time patronizing Five Guys.
  • II
    iamMrMech
    Jun 14, 2025
    5.0
    Foods the best fast food I've ever eaten, staff is really kind and helpful (took out mushrooms for my allergic gf no problems!) and the place gives a truly American diner experience. Very clean and well kept. Amazing place, will come again!

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.