Business Details
About
Mexican Restaurant
Chipotle Cortlandt Crossing is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.1
426 reviews
5 stars
152
4 stars
55
3 stars
42
2 stars
30
1 star
147
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple reviews highlighted rude and unprofessional staff, with specific mentions of confrontational behavior from management.
Food Quality
Customers frequently reported issues with food quality, including incorrect orders, small portion sizes, and unappetizing presentation.
Cleanliness
The dining area and bathrooms were consistently described as dirty and poorly maintained, contributing to a negative dining experience.
Order Accuracy
Many customers experienced problems with order accuracy, particularly with online and mobile orders, leading to dissatisfaction.
Staffing Problems
Several reviews noted that the location often runs out of key ingredients and has slow service, attributed to being understaffed.
- JJJamesOct 27, 20251.0I eat at Chipotle locations all over the tri-state area. Several times a week, even. The staff at this location is kind and helpful with the exception of Rob, who I assume is the location manager. When I arrived Rob was arguing with a staff member at the front register blocking customers from paying, regarding their time off. Strange, but it happens. The server then made a mistake on my order which I pointed out and asked for them to correct. Rob’s response was that it is my job to watch the servers to ensure they don’t make mistakes on the order. He continued to argue with me back and forth about how it is my responsibility, when I had to finally ask him to stop talking to me and allow me to finish my order with the rest of the staff. He was extremely rude and confrontational. I’ve never experienced this at any Chipotle or restaurant for that matter.
- KWKevin WalshOct 14, 20255.0Good food
- ESEddy SalomonOct 1, 20255.0Great location with good food. I usually get food delivered from this location and they never mess up. And the drive thru is very convenient.
- KMKatherine MejiaSep 22, 20255.0This chipotle location has come a long way. Last time I was here was like a year and a half ago… I stopped coming because the people really sucked and the food was even worst. I just came in and wow! I saw brand new faces, heck the place felt better. There was 1 guy and a bunch of girls and they was not playing about food and the service. Great Job! I will now be coming back
- DMDanya MatuteSep 8, 20255.0Absolutely a fantastic place the people where so sweet just left the place I love the girl that made my burrito she was very nice everyone was nice love coming here will start coming here more Monday’s if the same crew is working absolutely love the girl that wrapped my burrito so sweet and kind I love her very much she so sweet I didn’t get here name but I hope she knows who she is she better know who she is best believe next time I’m back she will be getting that tip I was actually very sad I couldn’t tip her I really did but didn’t have cash I hope I see her again.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill at Cortlandt Crossing serve?
Chipotle Mexican Grill offers a fast-casual menu featuring customizable burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill in Mohegan Lake?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Cortlandt Crossing offer pickup or delivery services?
This location offers in-store pickup for orders.
How can I order food online from Chipotle in Mohegan Lake?
You can order online through Chipotle's website or the Chipotle app using the provided order links.
What is Chipotle's commitment to food quality at the Cortlandt Crossing location?
Chipotle serves 'Food with Integrity' by using only 53 real ingredients sourced from farms adhering to humane and sustainable practices without artificial colors, flavors, or preservatives.
Is the Chipotle in Cortlandt Crossing welcoming to the LGBTQ community?
Yes, this Chipotle location is welcoming to the LGBTQ community.
Where is Chipotle Mexican Grill located in Mohegan Lake?
The restaurant is located at 3144 E Main St, Westchester, Mohegan Lake, NY 10547, USA.
What nearby places can I visit after dining at Chipotle Mexican Grill?
Nearby you can visit Piazza Roma for cooking classes and Italian dining, Michaels for arts and crafts shopping, and YH's Nail and Spa for beauty treatments.
Are there convenient financial services near Chipotle at Cortlandt Crossing?
Yes, Hudson Valley Credit Union and Chase Bank are close by for banking needs.
Can I combine a visit to Chipotle with urgent medical care nearby?
Pulse-MD Urgent Care is located nearby for any urgent health needs during your visit to Chipotle.