Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Modena, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customer service experiences are inconsistent, with some employees praised for friendliness while others are reported as rude or unhelpful.
Order Accuracy
Many customers reported frequent issues with incorrect orders, missing items, and poor food quality.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty bathrooms and concerns about food hygiene.
Speed of Service
Customers frequently noted slow service times, particularly during busy hours, leading to frustration.
Employee Behavior
There are mixed reviews regarding employee behavior, with some praising staff for their kindness while others reported unprofessional conduct.
JA
Johnny Apple
Sep 29, 2025
5.0
Hector was the kindness most amazing most coolest employee ever. He deserves a raise for what he did. His name will be passed on to my children. Thank u hector.
MI
Mike Reviewed It!
Sep 14, 2025
4.0
Great decorations. Very festive. Friendly service. Iced blue berry coffee (way too much ice in the large cup) and donuts were a good treat.
JR
James Rizza
Aug 23, 2025
1.0
I wish I could give zero stars. The parking lot smelled like weed there were employees smoking weed in their car in the parking lot. They messed up my order and when I called the manager said well it’s too bad. I’ll refund your bagel, but that’s it and we’re allowed to smoke weed because it’s legal. Horrible place I would rather go to new Paltz or any other Dunkin’ Donuts or anywhere else avoid this place at all cost. They will screw you up.