Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Modena, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customer service experiences are mixed, with some praising friendly staff while others report rudeness and poor order accuracy.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, or poorly prepared food and drinks.
Cleanliness and Environment
Concerns were raised about cleanliness, including sticky floors and flies, which detracted from the overall experience.
Staff Performance
While some employees received commendations for their friendliness and efficiency, others were criticized for being unprofessional and unhelpful.
Overall Experience
The location has a mix of positive and negative reviews, with some customers expressing satisfaction while others strongly advise against visiting.
TL
Tim Lezon
Dec 13, 2025
4.0
Fast and easy for quick bite/drink.
JA
Johnny Apple
Sep 29, 2025
5.0
Hector was the kindness most amazing most coolest employee ever. He deserves a raise for what he did. His name will be passed on to my children. Thank u hector.
MI
Mike Reviewed It!
Sep 14, 2025
4.0
Great decorations. Very festive. Friendly service. Iced blue berry coffee (way too much ice in the large cup) and donuts were a good treat.
JR
James Rizza
Aug 23, 2025
1.0
I wish I could give zero stars. The parking lot smelled like weed there were employees smoking weed in their car in the parking lot. They messed up my order and when I called the manager said well it’s too bad. I’ll refund your bagel, but that’s it and we’re allowed to smoke weed because it’s legal. Horrible place I would rather go to new Paltz or any other Dunkin’ Donuts or anywhere else avoid this place at all cost. They will screw you up.