Dunkin'

3.8
316 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Mineola, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
120 Old Country Rd, Mineola, NY
11501, United States

Hours

Reviews

3.8
316 reviews
5 stars
149
4 stars
71
3 stars
39
2 stars
13
1 star
44

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, with many experiences highlighting slow service and incorrect orders.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty interiors and health code violations, which raised concerns about food safety.

Product Quality

While some customers enjoyed the coffee and donuts, there were numerous complaints about poorly made drinks and food items, indicating inconsistency in product quality.

Customer Experience

Several reviews noted a lack of attentiveness and respect from staff, leading to negative customer experiences, particularly for minority customers.
  • JJ
    jondeep
    Jan 2, 2026
    1.0
    I am writing to express my dissatisfaction with a recent experience at Dunkin'. During a visit this morning to redeem a promotional offer for a complimentary donut and coffee, I inquired with a staff member about the inclusion of a donut with the coffee. Unfortunately, another employee responded unprofessionally, making the interaction unpleasant. I hope management will address this issue to ensure all customers are treated with respect and courtesy.
  • MA
    Muhammad Awais
    Dec 11, 2025
    1.0
    Please avoid this Place, I ordered a Medium Hot Caramel latte and it didn't taste like coffee at all, they are being cheap and putting more Milk, Thank you!
  • AA
    Ashe
    Dec 3, 2025
    1.0
    The slowest Dunkin I've ever been to. I could online order 20 minutes before and they STILL wouldn't have it ready by the time I walk in. It doesn't matter how early I order it they never have it ready by the time I walk in.
  • WE
    W E
    Nov 6, 2025
    5.0
    Good strong coffee. The midnight roast by far is the best. It’s way better than the regular roast. Also the donuts at this location are fresh.
  • ST
    Sadie Thomas
    Nov 6, 2025
    1.0
    Dirty inside and staff is rude. They charged me for a cup of ice even though when they ran it up, it said zero dollars and then they changed the order to a cup of water so they could charge me. I don’t care that I have to pay. I just don’t like the fact that it said zero dollars at first, and then they literally typed in something else and made it change.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Mineola, NY?

Dunkin' in Mineola is open Monday to Friday from 5:00 AM to 8:00 PM, and on Saturdays and Sundays from 5:00 AM to 7:00 PM.

Does Dunkin' in Mineola offer delivery and pickup services?

Yes, Dunkin' provides delivery and curbside pickup services at this location.