Chipotle Mexican Grill

3.6
600 reviews
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Business Details

528 Jericho Tpke, Mineola, NY
11501, United States
(516) 294-0709
https://locations.chipotle.com/ny/mineola/528-jericho-tpke?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1573
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About

Mexican Restaurant
Chipotle Mineola is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
528 Jericho Tpke, Mineola, NY
11501, United States

Hours

Reviews

3.5
600 reviews
5 stars
246
4 stars
132
3 stars
60
2 stars
30
1 star
132

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers reported consistently small portion sizes, often feeling shortchanged compared to other locations.

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and frequent order mistakes.

Cleanliness

The restaurant was frequently described as dirty and unkempt, with overflowing trash and messy food preparation areas.

Food Quality

Several customers experienced issues with food quality, including undercooked rice and missing ingredients.

Management Issues

There were complaints about a lack of visible management and poor staff training, leading to disorganization and inefficiency.
  • NN
    NYC
    Dec 13, 2025
    1.0
    This location is constantly not putting utensils(Fork and Napkins) despite it showing on the receipt that I put that down. At work with no way to eat my food.
  • SC
    Sujin Cho
    Dec 12, 2025
    1.0
    Delivery order was wrong and did not give me any refund.
  • RC
    Regualr customer
    Dec 8, 2025
    1.0
    This is a complaint to the regional manager. The cashier at this restaurant never provides a receipt when I make a purchase. I always scan my membership barcode before I pay, but 9 out of 10 times I do not get the points. This happens only at this specific restaurant.
  • SK
    Simran Kaur
    Dec 3, 2025
    1.0
    Really disappointed with the service here. I ordered a bowl and the workers barely put food. When I asked for more they gave attitude and charged me for the basic amount allowed. Wont ever be coming back here again. If you want a bowl worth your money don’t come here.
  • DT
    dixa trivedi
    Nov 26, 2025
    1.0
    I am very disappointed with this particular location. I ordered from Uber eats, the rice were under cooked and items where missing from my bowl. I would never recommend anyone going to this specific location.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Mineola specialize in?

Chipotle Mineola specializes in Mexican cuisine, offering customizable burritos, bowls, quesadillas, tacos, and salads with responsibly sourced, real ingredients.

What are the operating hours for Chipotle Mexican Grill in Mineola?

Chipotle Mineola is open every day from 10:45 AM to 11:00 PM.