Dunkin'

3.5
286 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Milton, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
14 Trieble Ave, Milton, NY
12020, United States

Hours

Reviews

3.5
286 reviews
5 stars
127
4 stars
53
3 stars
15
2 stars
28
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor treatment and complaints about staff attitudes.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and inconsistent drink preparation.

Food Quality

Customers frequently mentioned cold or undercooked food, as well as complaints about the taste and freshness of items.

Cleanliness

Several reviews pointed out unsanitary conditions in the dining area and behind the counter, affecting the overall experience.

Service Speed

Long wait times were a common complaint, with customers expressing frustration over slow service during busy hours.
  • MM
    Maribeth
    Dec 22, 2025
    2.0
    Purchased a coffee for $3.73. I gave the employee $5. My change was $1.25, not $1.27 which is the correct amount and the amount displayed on the register as change. I asked if they stopped giving pennies and was told yes. However, there are no signs that I could see regarding this policy, and I was not informed when I gave the employee the cash. Makes me sad.
  • CO
    claudia ovitt
    Dec 17, 2025
    1.0
    Very bad people there they should be fired for talking to customers the way they do I clearly park in handicap and have a pass the girls in there had a issue should be fired
  • MS
    Michael A. Perez Salas
    Nov 29, 2025
    1.0
    They would not take hot coffe orders 45 min before closing, "We cannot make hot coffes at the moment, we are cleaning the machine"!! 2nd time it happens. UNSAT.
  • MM
    Mason Messina
    Nov 15, 2025
    1.0
    I ordered a large coffee and it wasn’t even half full, and the part that was filled was basically all whipped cream. 🤣 The coffee didn’t taste anything like what I ordered either. The staff is terrible; I genuinely thought they had AI robots running the drive-thru. The food is usually undercooked too, so skip that altogether. This is the first time in my life I’ve ever written a negative review, which shows you just how dogwater this place is. The other two Dunkin’s in B-Spa are great, so don’t waste your time with this one.
  • KK
    Kitty K
    Nov 15, 2025
    1.0
    Went to this Dunkin because this is my closest Dunkin to my house. We ordered the Bacon Jam sandwich and halfway thru my sandwich there was a giant hair in the middle. We went in to get a replacement sandwich and the cashier was extremely rude and said that we are always at this dunkin, causing issues and demanding refunds. None of that is true. My normal dunkin is Route 50. We never asked for a refund but she refunded us and demanded we leave. We just wanted another sandwich after showing her the sandwich. I will be contacting corporate.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Milton, NY?

Dunkin' Milton location is open every day from 4:00 AM to 8:00 PM.

Does Dunkin' in Milton offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.