Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Milton, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported rude and unhelpful staff, with several instances of poor customer service and long wait times.
Food Quality
Numerous complaints about cold or improperly prepared food, including undercooked items and incorrect orders.
Cleanliness
Several reviews highlighted unsanitary conditions in the dining area and behind the counter, affecting the overall experience.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
Inconsistent Experience
Customers noted a significant variation in service and food quality, with some visits being satisfactory while others were disappointing.
MM
Mason Messina
Nov 15, 2025
1.0
I ordered a large coffee and it wasn’t even half full, and the part that was filled was basically all whipped cream. 🤣 The coffee didn’t taste anything like what I ordered either. The staff is terrible; I genuinely thought they had AI robots running the drive-thru. The food is usually undercooked too, so skip that altogether.
This is the first time in my life I’ve ever written a negative review, which shows you just how dogwater this place is. The other two Dunkin’s in B-Spa are great, so don’t waste your time with this one.
KK
Kitty K
Nov 15, 2025
1.0
Went to this Dunkin because this is my closest Dunkin to my house. We ordered the Bacon Jam sandwich and halfway thru my sandwich there was a giant hair in the middle. We went in to get a replacement sandwich and the cashier was extremely rude and said that we are always at this dunkin, causing issues and demanding refunds. None of that is true. My normal dunkin is Route 50. We never asked for a refund but she refunded us and demanded we leave. We just wanted another sandwich after showing her the sandwich. I will be contacting corporate.
MG
Melanie Grady
Nov 14, 2025
5.0
All these horrible reviews js so sad to see, I’m a regular and have been multiple times a day to get my coffee at this location. They are aways happy and laughing and sometimes even have my coffee ready before I order!!! Great team and great bosses!!! They make my visit quick easy and pleasant!!!
JM
jackson moulton
Nov 8, 2025
1.0
Slow, rude, can’t even make the food or drinks correctly. Giving this location my money seems like a disservice to them honestly
BB
Brittany Bouchard
Oct 21, 2025
1.0
Id do negative stars on the service and atmosphere if i could. You can tell the staff dont want to be there and they're also very rude and cold. Can't be bothered to even be warm to customers. I know everyone has their own issues going on, but you dont have to be mad at the world. They decided to not get me my drink even though i asked for and paid for 3 items.
What are the opening hours of Dunkin' in Milton, NY?
Dunkin' Milton location is open every day from 4:00 AM to 8:00 PM.
Does Dunkin' in Milton offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
Can I order Dunkin' ahead using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab and go experience.
What kind of food and drinks does Dunkin' Milton serve?
They serve coffee, espresso, breakfast sandwiches, donuts, tea, and specialty beverages including seasonal items like the Cookie Butter Cloud Latte and Peppermint Mocha.
Does Dunkin' Milton have a drive-thru option?
Yes, this Dunkin' location includes a drive-thru service for customer convenience.
Are there competitive coffee shops near Dunkin' Milton?
Yes, nearby competitors include Starbucks, McDonald's, Dutch Bros, 7Brew, and Panera Bread which offer alternative dining options.
What nearby places can I visit before or after my Dunkin' visit?
You can visit Rent-A-Center for retail needs, Milton Pack and Ship for shipping services, or Primo Pizzeria and China City for different dining experiences nearby.
Are there medical or health-related centers near Dunkin' Milton?
Yes, nearby health-related facilities include Northeast Integrative Health, Integrative Sleep Center, and Dr. Frederick Dreher, DDS, PC dental office.
Can I find beauty and wellness services near Dunkin' Milton?
Yes, nearby you can find hair salons like Fantastic Sams and New Beginnings Style Studio, as well as nail salon Lucky Nail and wellness-related places like Metabolic Fitness.
Does Dunkin' Milton serve vegetarian options and welcome families?
Yes, this location serves vegetarian-friendly food and welcomes families and children.