Dunkin'

3.5
282 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Milton, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
14 Trieble Ave, Milton, NY
12020, United States

Hours

Reviews

3.5
282 reviews
5 stars
126
4 stars
53
3 stars
14
2 stars
27
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported rude and unhelpful staff, with several instances of poor customer service and long wait times.

Food Quality

Numerous complaints about cold or improperly prepared food, including undercooked items and incorrect orders.

Cleanliness

Several reviews highlighted unsanitary conditions in the dining area and behind the counter, affecting the overall experience.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.

Inconsistent Experience

Customers noted a significant variation in service and food quality, with some visits being satisfactory while others were disappointing.
  • MM
    Mason Messina
    Nov 15, 2025
    1.0
    I ordered a large coffee and it wasn’t even half full, and the part that was filled was basically all whipped cream. 🤣 The coffee didn’t taste anything like what I ordered either. The staff is terrible; I genuinely thought they had AI robots running the drive-thru. The food is usually undercooked too, so skip that altogether. This is the first time in my life I’ve ever written a negative review, which shows you just how dogwater this place is. The other two Dunkin’s in B-Spa are great, so don’t waste your time with this one.
  • KK
    Kitty K
    Nov 15, 2025
    1.0
    Went to this Dunkin because this is my closest Dunkin to my house. We ordered the Bacon Jam sandwich and halfway thru my sandwich there was a giant hair in the middle. We went in to get a replacement sandwich and the cashier was extremely rude and said that we are always at this dunkin, causing issues and demanding refunds. None of that is true. My normal dunkin is Route 50. We never asked for a refund but she refunded us and demanded we leave. We just wanted another sandwich after showing her the sandwich. I will be contacting corporate.
  • MG
    Melanie Grady
    Nov 14, 2025
    5.0
    All these horrible reviews js so sad to see, I’m a regular and have been multiple times a day to get my coffee at this location. They are aways happy and laughing and sometimes even have my coffee ready before I order!!! Great team and great bosses!!! They make my visit quick easy and pleasant!!!
  • JM
    jackson moulton
    Nov 8, 2025
    1.0
    Slow, rude, can’t even make the food or drinks correctly. Giving this location my money seems like a disservice to them honestly
  • BB
    Brittany Bouchard
    Oct 21, 2025
    1.0
    Id do negative stars on the service and atmosphere if i could. You can tell the staff dont want to be there and they're also very rude and cold. Can't be bothered to even be warm to customers. I know everyone has their own issues going on, but you dont have to be mad at the world. They decided to not get me my drink even though i asked for and paid for 3 items.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Milton, NY?

Dunkin' Milton location is open every day from 4:00 AM to 8:00 PM.

Does Dunkin' in Milton offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.